Competencies Telephone Operator in Northwest Territories
Find out what competencies you typically need to work as a telephone operator in Canada. These skills are applicable to all Receptionists (NOC 14101).
Skills Help - Skills
Proficiency or complexity level | |
---|---|
Oral Communication: Active Listening | 2 - Low Level |
Oral Communication: Oral Comprehension | 2 - Low Level |
Oral Communication: Oral Expression | 2 - Low Level |
Social Perceptiveness | 2 - Low Level |
Problem Solving | 2 - Low Level |
Critical Thinking | 2 - Low Level |
Coordinating | 1 - Lowest Level |
Instructing | 1 - Lowest Level |
Monitoring | 1 - Lowest Level |
Time Management | 1 - Lowest Level |
Personal Attributes Help - Personal Attributes
Importance | |
---|---|
Social Orientation | 4 - Highly important |
Independence | 4 - Highly important |
Innovativeness | 3 - Important |
Service Orientation | 3 - Important |
Stress Tolerance | 3 - Important |
Concern for Others | 3 - Important |
Collaboration | 3 - Important |
Adaptability | 3 - Important |
Active Learning | 2 - Somewhat important |
Creativity | 2 - Somewhat important |
Interest Help - Interest
Knowledge Help - Knowledge
Knowledge level | |
---|---|
Client Service | 2 - Intermediate Level |
Languages | 1 - Basic Level |
Mathematics | 1 - Basic Level |
Clerical | 1 - Basic Level |
Communications and Media | 1 - Basic Level |
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