Job prospects Receptionist-switchboard Operator in the Toronto Region

Explore current and future job prospects for people working as "Receptionists" in the Toronto Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Labour surplus

Over the past few years (2021-2023), there was a labour surplus for Receptionists in the Toronto Region. There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Limited

The employment outlook will be limited for Receptionists (NOC 14101) in the Toronto region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a few new positions.
  • A moderate number of positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about Receptionists in the Toronto region:

  • Approximately 25,470 people work in this occupation.
  • Receptionists mainly work in the following sectors:
    • Ambulatory health care services and hospitals (NAICS 621-622): 47%
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 8%
    • Professional, scientific and technical services (NAICS 54): 8%
    • Retail Trade (NAICS 44-45): 7%
    • Other services (except public administration) (NAICS 81): 6%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Receptionists across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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