Job prospects Financial Customer Service Representative in the Calgary Region

Explore current and future job prospects for people working as "Customer services representatives - financial institutions" in the Calgary Region or across Canada.

Current and future job prospects

The recent trends from the past 3 years were updated on July 25, 2025. The job outlooks over the next 3 years were updated on December 10, 2025.

Recent trends from the past 3 years

Labour shortage

Over the past few years (2022-2024), there was a labour shortage for Customer services representatives - financial institutions in the Calgary Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be Moderate for customer services representatives - financial institutions (NOC 64400) in the Calgary region for the 2025-2027 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • Not many positions will become available due to retirements.
  • There are a moderate number of unemployed workers with recent experience in this occupation.

Here are some key facts about customer services representatives - financial institutions in the Calgary region:

  • Approximately 1,910 people work in this occupation.
  • Customer services representatives - financial institutions mainly work in the following sectors:
    • Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 94%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Customer services representatives - financial institutions across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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