Summary Contact Centre Manager in the Kitchener–Waterloo–Barrie Region
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Find key facts and figures about working as a contact centre manager. The following information is applicable to all Other business services managers (NOC 10029).

Description

Other business services managers plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.

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Requirements

Management

This occupation involves management responsibilities.

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Wages

$53.30/hour

Median wage in the Kitchener–Waterloo–Barrie Region

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Prospects

Varies

The job prospects vary across Canada depending on the province or territory.

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Jobs

2 jobs

advertised in the Kitchener–Waterloo–Barrie Region

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Competencies

  • Monitoring
  • Management of Personnel Resources
  • Negotiating
  • Coordinating
  • Instructing

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