Skills General Office Worker near Montréal (QC)

Find out what skills you typically need to work as a general office worker in Canada. These skills are applicable to all General office support workers (NOC 14100).

Tasks

  • Type and proofread correspondence, forms and other documents
  • Receive and forward telephone or electronic enquiries
  • Maintain and prepare reports from manual or electronic files, inventories, mailing lists and databases
  • Sort, process and verify applications, receipts and other documents
  • Process incoming and outgoing mail manually or electronically
  • Send and receive messages
  • Perform basic bookkeeping tasks
  • Prepare and format page presentation
  • Compile data, statistics and other information
  • Prepare invoices and bank deposits
  • Provide general information to clients and the public
  • Photocopy and collate documents for distribution, mailing and filing
  • Order office supplies and maintain inventory
  • File material in storage area
  • Label files according to retention and disposal schedules
  • Label, file and retrieve documents
  • Locate and remove files requested
  • Organize and schedule office work
  • Prepare and monitor contracts and budgets
  • Store, update and retrieve financial data

Skills and Knowledge Checklist

The following skills and knowledge are usually required in this occupation.

Skills

Analysis

Examining and evaluating information.

Service and Care Help - Service and Care
  • Serving Others

Service and Care

Taking care of the needs of people and animals.

Serving Others
Assisting the public by answering questions, making recommendations, and providing information or support in response to requests.

Operating and Repairing Equipment, Machinery and Vehicles

Working with and/or repairing vehicles, machinery or stationary equipment.

Management

Taking charge of the direction and resources of an organization.

Communication

Using communication skills to share information, advise and influence.

Information Handling Help - Information Handling
  • Processing Information

Information Handling

Creating and using systems for the storage and retrieval of knowledge and data.

Processing Information
Inputting, recording, transcribing and updating data using electronic or manual information systems.
Handling Goods and Materials Help - Handling Goods and Materials
  • Sorting

Handling Goods and Materials

Working with goods and materials manually or with machines.

Sorting
Handling, sorting, weighing, packaging, separating or arranging materials, according to established patterns or procedures.

Creative Expression

Using various materials and formats to create work that is intended to be artistically satisfying, entertaining, instructive or functional.

Building

Working with materials to construct, renovate and maintain structures.

Working with Technological Equipment and Machinery

Working with technical equipment, instruments, machinery and other systems.

Knowledge

Social Sciences and Arts

Knowledge related to culture, origins and patterns of human activity, and the development and expression of thought.

Mathematics and Science

Knowledge related to specialized areas of research such as measurement, living organisms, physical substances, and properties and relationships of quantity, space, and matter.

Manufacturing and Production

Knowledge related to the delivery of a series of operations in large-scale production or processing of goods or crops, according to safety and quality standards.

Law and Public Safety

Knowledge related to the provision and enforcement of laws and regulations that safeguard the effective functioning of a democratic society.

Business, Finance and Management Help - Business, Finance and Management
  • Clerical
  • Client Service

Business, Finance and Management

Knowledge related to organization and control of business activities.

Clerical
Knowledge of office administrative and clerical practices and procedures.
Client Service
Knowledge of principles and practices of providing service to clients to maintain and build organizational success.

Engineering and Technology

Knowledge related to the design, building, use or repair of machinery, equipment, systems, and structures.

Education and Training

Knowledge related to the theory and practice of teaching, and the methods used in the design, delivery and evaluation of the provision of knowledge or information.

Communications and Transportation

Knowledge related to the provision and transmission of systems of communication and entertainment and the delivery of consumer goods or services.

Health Services

Knowledge related to the provision of medical science and technology for the physical and mental well-being of others.

Labour Market Information Survey
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