Job prospects Passenger Agent, Airline in the Lower Mainland–Southwest Region

Over the past few years (2021-2023), there was a labour shortage for Airline ticket and service agents in the Lower Mainland–Southwest Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Airline ticket and service agents (NOC 64312) in the Lower Mainland - Southwest region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment decline will lead to the loss of some positions.
• Several positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• Due to the seasonal nature of this occupation, employment opportunities tend to be more favourable during the summer months.

Here are some key facts about Airline ticket and service agents in the Lower Mainland - Southwest region:

• Approximately 1,640 people work in this occupation.
• Airline ticket and service agents mainly work in the following sectors:
  • Transportation and warehousing (NAICS 48-49): 89%

Source Labour Market Information | Prospects Methodology