Job prospects Call Centre Agent - Technical Support in the Edmonton Region
Explore current and future job prospects for people working as "User support technicians" in the Edmonton Region or across Canada.
Current and future job prospects
These outlooks were updated on November 29, 2023.
Recent trends from the past 3 years
Over the past few years (2021-2023), the labour market was balanced for User support technicians in the Edmonton Region. The number of job openings was about the same as the number of workers available in this occupation.
Source Labour Market Information | Recent Trends Assessment Methodology
Job outlook over the next 3 years
The employment outlook will be moderate for User support technicians (NOC 22221) in the Edmonton region for the 2023-2025 period.
The following factors contributed to this outlook:
- Employment growth will lead to a few new positions.
- A moderate number of positions will become available due to retirements.
- There are a moderate number of unemployed workers with recent experience in this occupation.
Here are some key facts about User support technicians in the Edmonton region:
- Approximately 2,920 people work in this occupation.
- User support technicians mainly work in the following sectors:
- Professional, scientific and technical services (NAICS 54): 37%
- Finance, insurance and Real estate and rental and leasing (NAICS 52-53): 8%
- Wholesale trade (NAICS 41): 8%
- Ambulatory health care services and hospitals (NAICS 621-622): 7%
- Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 6%
Labour market conditions over the next 10 years
Find out what will be the job prospects for User support technicians across Canada over the next 10 years, from 2022 to 2031.
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