Job prospects Technical Support Agent in the Ottawa Region
Explore current and future job prospects for people working as "User support technicians" in the Ottawa Region or across Canada.
Current and future job prospects
These outlooks were updated on December 11, 2024.
Recent trends from the past 3 years
Over the past few years (2021-2023), the labour market was balanced for User support technicians in the Ottawa Region. The number of job openings was about the same as the number of workers available in this occupation.
Source Labour Market Information | Recent Trends Methodology
Job outlook over the next 3 years
The employment outlook will be moderate for User support technicians (NOC 22221) in the Ottawa region for the 2024-2026 period.
The following factors contributed to this outlook:
- Employment growth will lead to a moderate number of new positions.
- A moderate number of positions will become available due to retirements.
- There are a small number of unemployed workers with recent experience in this occupation.
Here are some key facts about User support technicians in the Ottawa region:
- Approximately 6,940 people work in this occupation.
- User support technicians mainly work in the following sectors:
- Federal government public administration (NAICS 911): 36%
- Professional, scientific and technical services (NAICS 54): 25%
- Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 10%
- Management and Administrative Services (NAICS 55-56): 5%
Job prospects elsewhere in Canada
Find out what will be the job prospects for User support technicians across Canada over the next 10 years, from 2022 to 2031.
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