Job prospects Citizen Services Officer (CSO) - Government Services in Alberta

Explore current and future job prospects for people working as a "citizen services officer (CSO) - government services" in Alberta or across Canada.

Job opportunities in Alberta

These outlooks were updated on December 11, 2024.

Prospects over the next 3 years

The employment outlook will be moderate for Employment insurance and revenue officers (NOC 12104) in Alberta for the 2024-2026 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Employment insurance and revenue officers in Alberta:

• Approximately 3,850 people work in this occupation.
• Employment insurance and revenue officers mainly work in the following sectors:
  • Federal government public administration (NAICS 911): 87%
  • Provincial and territorial public administration (NAICS 912): 9%
• 75% of employment insurance and revenue officers work all year, while 25% work only part of the year, compared to 61% and 39% respectively among all occupations. Those who worked only part of the year did so for an average of 46 weeks compared to 42 weeks for all occupations.
• The gender distribution of people in this occupation is:
  • Men: 35% compared to 53% for all occupations
  • Women: 65% compared to 47% for all occupations
• The educational attainment of workers in this occupation is:
  • no high school diploma: less than 5% compared to 10% for all occupations
  • high school diploma or equivalent: 19% compared to 28% for all occupations
  • apprenticeship or trades certificate or diploma: 6% compared to 13% for all occupations
  • college certificate or diploma or university certificate below bachelor's: 21% compared to 19% for all occupations
  • bachelor's degree: 40% compared to 21% for all occupations
  • university certificate, degree or diploma above bachelor level: 14% compared to 9% for all occupations

Breakdown by region

Explore job prospects in Alberta by economic region.

Source Labour Market Information | Prospects Methodology