Job prospects Telephone Service Assistant in the Cape Breton Region

Explore current and future job prospects for people working as "Receptionists" in the Cape Breton Region or across Canada.

Current and future job prospects

These outlooks were updated on November 29, 2023.

Recent trends from the past 3 years

Balanced

Over the past few years (2021-2023), the labour market was balanced for Receptionists in the Cape Breton Region. The number of job openings was about the same as the number of workers available in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

Job outlook over the next 3 years

Moderate

The employment outlook will be moderate for Receptionists (NOC 14101) in the Cape Breton region for the 2023-2025 period.

The following factors contributed to this outlook:

  • Employment growth will lead to a moderate number of new positions.
  • A moderate number of positions will become available due to retirements.
  • There are several unemployed workers with recent experience in this occupation.
  • High employee turnover in this occupation could lead to additional employment opportunities.

Additional information is available at the provincial level.

Here are some key facts about Receptionists in the Cape Breton region:

  • Approximately 400 people worked in this occupation in May 2021.
  • Receptionists mainly work in the following sectors:
    • Hospitals (NAICS 622): 24%
    • Ambulatory health care services (NAICS 621): 20%
    • Retail Trade (NAICS 44-45): 15%
    • Professional, scientific and technical services (NAICS 54): 8%
    • Information, cultural, arts, entertainment and recreation services (NAICS 51, 71): 7%

Source Labour Market Information | Prospects Methodology

Labour market conditions over the next 10 years

Find out what will be the job prospects for Receptionists across Canada over the next 10 years, from 2022 to 2031.

Learn more

Labour Market Information Survey
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