Job prospects Customer Service Representative - Insurance in the North Shore Region

Over the past few years (2021-2023), there was a labour surplus for Other customer and information services representatives in the North Shore Region. There were more workers available than job openings in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be good for Other customer and information services representatives (NOC 64409) in the North Shore region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are a moderate number of unemployed workers with recent experience in this occupation.
• High employee turnover in this occupation could lead to additional employment opportunities.

Additional information is available at the provincial level.

Here are some key facts about Other customer and information services representatives in the North Shore region:

• Approximately 590 people work in this occupation.
• Other customer and information services representatives mainly work in the following sectors:
  • Retail Trade (NAICS 44-45): 23%
  • Management and administrative services (NAICS 55-56): 20%
  • Finance, insurance and real estate and rental and leasing (NAICS 52-53): 9%
  • Ambulatory health care services (NAICS 621): 8%
  • Professional, scientific and technical services (NAICS 54): 6%

Source Labour Market Information | Prospects Methodology