Job prospects Financial Customer Service Representative in the Cape Breton Region

Over the past few years (2021-2023), there was a labour shortage for Customer services representatives - financial institutions in the Cape Breton Region. There were more job openings than workers available to fill them in this occupation.

Source Labour Market Information | Recent Trends Assessment Methodology

The employment outlook will be moderate for Customer services representatives - financial institutions (NOC 64400) in the Cape Breton region for the 2023-2025 period.

The following factors contributed to this outlook:

• Employment growth will lead to a few new positions.
• A moderate number of positions will become available due to retirements.
• There are a small number of unemployed workers with recent experience in this occupation.

Here are some key facts about Customer services representatives - financial institutions in the Cape Breton region:

• Approximately 220 people worked in this occupation in May 2021.
• Customer services representatives - financial institutions mainly work in the following sectors:
  • Finance, insurance and real estate and rental and leasing (NAICS 52-53): more than 95%

Source Labour Market Information | Prospects Methodology