Job description Order Picker in the Ottawa Region

Find out what work is like for an order picker in Canada. This work description is applicable to all Store shelf stockers, clerks and order fillers (NOC 65102).

Store shelf stockers, clerks and order fillers

Description

Store shelf stockers, clerks and order fillers pack customers' purchases, price items, stock shelves with merchandise, and fill online, mail and telephone orders. They are employed in retail establishments, such as grocery, hardware and department stores, and in warehouses.

Work week duration

Store shelf stockers, clerks and order fillers usually work between 35 to 40 hours per week.
Between 35 to 40 hours

Job duties

Here are some of the main activities and tasks that Store shelf stockers, clerks and order fillers have to perform, and some of the physical demands they involve:

  • Bag, box or parcel purchases for customers at stores or for shipment and delivery to customers
  • Carry customers' purchases to parking lot and pack in vehicles
  • Unpack products received by store and count, weigh or sort items
  • Use barcode scanning equipment to record incoming stock, verify pricing and maintain computerized stock inventory
  • Price items using stamp or stickers according to price list
  • Attach protective devices to products to protect against shoplifting
  • Stock shelves and display areas and keep stock clean and in order
  • Label and document orders, and prepare shipping, customs and courier documentation when required
  • Obtain articles for customers from shelf or stockroom
  • Direct customers to location of articles sought and assist with inquiries
  • Enter, track and process customer orders and generate inventory reports
  • May operate carts, dollies, forklifts, hand trucks, order pickers and other powered industrial trucks (PIT)
  • May sweep aisles, dust display racks and perform other general cleaning duties
  • May operate cash register and computer for electronic commerce transactions
  • May order stock.

Physical demands Help - Physical Demands

  • Standing
  • Making repetitive motions
  • Handling material manually
  • Walking and running
  • Keeping or regaining balance
  • Bending or twisting the body

Physical demands

Physical demands are the physical activities that the job requires the worker to do. Physical demands are selected according to the likeliness that workers will have to perform them for at least half of the time they spend at work.

Workplaces and employers

Here are the typical workplaces where Store shelf stockers, clerks and order fillers are employed and some of their main characteristics:

  • Department stores
  • Grocery stores
  • Warehouses
  • Hardware stores

Work environment Help - Physical Work Environment

  • Indoors, environmentally controlled
  • Extreme temperatures
  • Hazardous equipment, machinery, tools
  • Skin injury

Physical proximity from others Help - Physical proximity from others

  • Somewhat close (e.g. share office)

Work environment

The work environment refers to the physical setting in which people work. The characteristics and conditions of the work environment are selected according to the likeliness that workers will be exposed to them at least once a week.

Physical proximity from others

Physical proximity from others refers to the physical distance between individuals in the workplace. The likeliness that the job requires to perform tasks while being physically close to other people is rated on a scale with 3 levels: "Somewhat close", "Close" and "Very close".

Related job titles

Here are some other related job titles that are found in the same occupational category (NOC 65102), and a list of similar occupations:

  • bag clerk
  • fulfillment associate
  • grocery clerk
  • grocery packer
  • price clerk - retail
  • produce clerk
  • shelf stocker - retail
  • supermarket clerk

Similar occupations Help - Similar occupations

Similar occupations

This section lists other occupations that are part of the same broad occupational category as Store shelf stockers, clerks and order fillers in the National Occupational Classification (NOC). These occupations involve similar core qualifications but involve different responsibilities. To see more similar occupations, use the Job Transition Tool.

Sources Occupational and Skills Information System & National Occupational Classification

Labour Market Information Survey
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