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medical receptionist

Posted on December 09, 2024 by Employer details Dream Sleep Respiratory Services

Job details

*Overview* We are seeking a dedicated and organized Medical Receptionist to join our dynamic team. The ideal candidate will be responsible for providing exceptional front desk support in a busy medical office environment. This role is crucial in ensuring smooth operations and delivering outstanding patient experiences. The Medical Receptionist will manage various administrative tasks, including scheduling appointments, handling phone inquiries, and maintaining patient records. *Responsibilities* * Greet patients warmly and assist them with the check-in process. * Schedule and confirm appointments using electronic health record systems such as Dentrix or Epic. * Manage incoming calls, addressing inquiries, and directing calls to appropriate staff members. * Maintain accurate patient records and ensure confidentiality in accordance with HIPAA regulations. * Process patient information and insurance details efficiently. * Assist with billing inquiries and coordinate with insurance companies as needed. * Keep the front desk area organized and stocked with necessary supplies. * Collaborate with dental or medical staff to ensure seamless patient care. *Experience* * Previous experience in a medical office or Respiratory office setting is preferred. * Familiarity with medical terminology is essential for effective communication within the team and with patients. * Proficiency in using phone systems and office equipment is required. * Experience with electronic health record software such as Telus, Dentrix or Epic is a plus. * Strong administrative skills, including attention to detail and the ability to multitask effectively in a fast-paced environment. * Excellent interpersonal skills to provide compassionate customer service to patients. Join our team as a Medical Receptionist and contribute to creating a welcoming environment for our patients while supporting our healthcare professionals in delivering high-quality care. Job Type: Full-time Pay: $19.00-$23.00 per hour Expected hours: 40 per week Benefits: * On-site parking Flexible language requirement: * French not required Schedule: * Monday to Friday Education: * Secondary School (preferred) Experience: * Administrative experience: 1 year (required) Work Location: In person Expected start date: 2025-12-16