Discover jobs
Job Search
technical support analyst - systems
Title posted on CareerBeacon - IT Support Analyst IV
Posted on December 10, 2024 by Employer details TD Bank
Job details
Work Location:Toronto, Ontario, CanadaHours:37.5Line of Business:Technology SolutionsPay Details:$65,600 - $98,400 CADThis role is temporarily eligible for a pay premium above the posted salary range that is reassessed annually. You are encouraged to have an open dialogue with your recruiter who can provide more specific pay details for this role.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.Job Description:Department Overview : Building a World-Class, Diverse and Inclusive Technology Team We can't afford to be boring. Neither can you. The scale and scope of what TD does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. TD's technology and business teams become more intertwined as new opportunities present themselves. This new era in banking does not equal boring. Not at TD, anyway. Technology Solutions is responsible for the development, implementation and support of trading and operational systems at TD Securities. We support these applications for Front Office, Operations, Middle Office, Market Risk, Credit Management and downstream systems in Enterprise Technology Solutions.TD Securities provides a wide range of capital market products and services to corporate, government and institutional clients in five key business areas: Investment Banking, Debt Capital Markets, Foreign Exchange, Institutional Equities and Private Equity. TD Securities is the wholesale banking arm of TD Bank Financial Group, one of Canada's largest financial institutions and a global leader in on-line financial services. There's room to grow in all of it. Position Overview ?IT Support Analyst, Risk Technology Solutions This role is primarily responsible for providing RTB support for Risk Management applications for wholesale and retail banking. Role and ResponsibilitiesProvide high quality application and user support to ensure IT systems availability, reliability, and performance that support business processes globally.Perform proactive application health checks to prevent potential failures.Manage the Incident through to completion. Engage various IT teams in resolving incidents efficiently and effectively.Perform effective problem management on recurring incidents. Lead and manage problems throughout the lifecycle.Ensure problem resolutions are released in production on-time and with high quality.Ensure all changes to the Production Environment follow the TD Securities Change management process.Ensure change activities are performed on time, minimizing risk to the service/business environment.Proactively review IT environment to ensure that steps are taken to support new IT related regulations and address gaps in the procedure.Perform scheduled activities such as DR testing, user attestations, remediation of control audit, etc.Update knowledge-based articles on timely manner and conduct trainings across regions.Develop and maintain relationships with Client(s), Relationship Managers and Project Managers.Work effectively as a team, supporting other team members in achieving project/ business objectives and providing client services.Support a positive work environment that promotes customer service, quality, innovation, and teamwork and ensure timely communication of issues/ points of interest.Provid- LocationToronto, ON
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CareerBeacon #2128624
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: