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dental receptionist

Posted on December 09, 2024 by Employer details Escarpment View Dental

Job details

*Overview* We are seeking a dedicated and organized Dental Receptionist to join our team in a fast-paced dental office environment. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires a strong understanding of dental office procedures. This is a part time position including evenings (to about 830pm) and Saturdays (8-2 or 3) Additional hours may be available as we are continually growing and evolving as a team. *Duties* * Greet patients warmly and manage the front desk operations efficiently. * Schedule appointments and confirm patient visits using electronic medical records systems. * Handle incoming calls, addressing inquiries and managing patient communications effectively. * Maintain accurate patient records, including updating information in Abeldent * Process patient payments and manage billing inquiries. * Collaborate with dental staff to ensure seamless patient flow throughout the office. * Assist with administrative tasks such as filing, data entry, and maintaining office supplies. * Ensure compliance with health regulations and maintain a clean, organized reception area. *Skills* * Proficiency in medical terminology and understanding of dental office procedures. * Experience with front desk operations in a healthcare setting, preferably as a Dental Receptionist. * Familiarity with Abeldent. * Strong organizational skills with attention to detail in managing patient information. * Excellent communication skills, both verbal and written, to interact effectively with patients and staff. Polish speaking considered an asset. * Ability to operate phone systems and other office equipment proficiently. * Administrative skills that support efficient office operations. Join our team and contribute to providing excellent dental care while ensuring a welcoming experience for our patients! Job Types: Part-time, Permanent Benefits: * Casual dress * Company events * Dental care * Extended health care * On-site parking * Wellness program Schedule: * Evening shift * Monday to Friday * Weekends as needed Education: * Secondary School (preferred) Experience: * Dental receptionist: 1 year (preferred) Work Location: In person