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front desk agent
Posted on November 29, 2024 by Employer details Pinnacle Hotel Whistler
Job details
Front Desk Agent Responsibilities: - Greet and welcome guests in a friendly and professional manner - Register guests and assign rooms, ensuring all necessary information is obtained - Answer phone calls and provide information to guests or transfer calls to appropriate departments - Handle guest check-ins and check-outs efficiently and accurately - Process payments and maintain accurate records of guest transactions - Provide excellent customer service, addressing guest inquiries and resolving any issues or complaints - Maintain a clean and organized front desk area - Assist with other administrative tasks as needed Qualifications: - Previous experience in a customer service role is preferred - Excellent communication and interpersonal skills - Strong attention to detail and organizational abilities - Proficient in using phone systems and basic computer applications - Ability to multitask and work in a fast-paced environment - Professional appearance and demeanor - Flexibility to work various shifts, including evenings, weekends, and holidays Join our team as a Front Desk Agent and be part of creating a positive experience for our guests. As the first point of contact for our hotel, you will play a crucial role in ensuring guest satisfaction. We offer competitive pay, opportunities for career growth, and a supportive work environment. Apply today to join our team! Job Type: Full-time Pay: From $23.69 per hour Expected hours: 40 per week Additional pay: * Overtime pay Benefits: * Dental care * Extended health care * Life insurance * On-site parking Flexible language requirement: * French not required Schedule: * 8 hour shift * Evening shift * Morning shift * Weekends as needed Ability to commute/relocate: * Whistler, BC V8E 1B1: reliably commute or plan to relocate before starting work (preferred) Location: * Whistler, BC V8E 1B1 (required) Work Location: In person- LocationWhistler, BC
- Workplace information On site
- Salary$23.69HOUR hourly
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9546020250
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