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customer service clerk
Title posted on CivicJobs.ca - Recreation Clerk 1
Posted on November 22, 2024 by Employer details City of Burnaby
Job details
Recreation Clerk 1Competition No: 2024-428Duration: Regular Part TimeSalary: $27.30 - 28.37 - 29.48 - 30.70 - 31.97/hour (2024 Rates)Special Notes: Normal for CUPE 23 Inside Division Collective AgreementLast Updated: 11/22/24The goal of the City of Burnaby and its employees is to consistently deliver first class service and services to our community. With this in mind, we hire people who share the same passion, those with the drive and determination to grow with and contribute to our already exceptional team. People like you!This is customer focused, front line contact work at a high volume and fast paced facility; involving answering a variety of enquiries related to activity programs, facility and rental information. Provides information, process program registrations, assistance and direction to internal and external customers by telephone and over the counter. The incumbent will work in a multitasking environment, prepares correspondence and reports and performs related typing and clerical work as required; processes transaction payments for items such as admissions, program registrations, point of sale purchases; balances daily cash and prepares cash reports; operates point of sale operating programs and equipment, other common office equipment; enforces rules and regulations regarding the proper use of facilities as required. Attention to detail and proactive team player. Performs related work as required.Qualifications include completion of grade 12 including or supplemented by commercial and typing courses plus sound related experience; or an equivalent combination of training and experience. Customer service and cash handling including years of experiences. Sound knowledge of department facilities, programs, booking and registration procedures as applicable to the work; clerical recordkeeping procedures, modern office methods, business English, spelling, arithmetic and punctuation. Working knowledge of cash register operation and cash handling procedures. Ability to compose routine correspondence and memorandum and arrange format for reports, tabulations, summaries and related material. Skill in typing rapidly and accurately; the operation of the computer systems (e.g., ActiveNet), equipment related to work and office computer applications. Please note that a Police Information Check may be required for this position.Pilot Recruitment: This position is posted under the terms of the 2023 Inside Memorandum of Agreement to enable the senior capable applicant to be confirmed into the regular part time position, subject to the successful passing of skills tests applicable to this classification, and that they are not subject to a performance management plan, and they have no discipline or recorded safety infractions in the previous eighteen (18) months.Schedule: 42 hours bi-weekly (0.60 FTE); Friday from 8:00 AM - 03:30 PM, Saturday to Sunday from 6:30 AM - 2:00 PMPlease apply online by December 2, 2024.At the City of Burnaby, we are committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.Copies of relevant professional certificates, degrees, or tickets will be required at the time of the interview.Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.We thank all applicants for their interest; however, only those considered for an interview will be contactedApply to this positionEQUAL OPPORTUNITY EMPLOYERVisit us at www.burnaby.ca- LocationBurnaby, BC
- Workplace information On site
- Salary$27.30HOUR hourly
- Terms of employment Permanent employmentPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source CivicJobs.ca #99727
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