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guest service agent
Title posted on indeed.com - Part Time Guest Service Agent
Posted on November 19, 2024 by Employer details Holiday Inn Express and Suites
Job details
Duties: - Greet and welcome guests in a friendly and professional manner - Check guests in and out of the hotel, ensuring accurate and efficient processing of all transactions - Provide information to guests about hotel amenities, services, and local attractions - Handle guest inquiries, requests, and complaints promptly and courteously - Assist with reservations and room assignments - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure guest satisfaction - Follow all hotel policies and procedures Qualifications: - Previous experience in a customer service role, preferably in the hospitality industry - Excellent communication and interpersonal skills - Bilingual or multilingual skills are a plus - Proficient in phone etiquette and handling phone systems - Strong problem-solving abilities and attention to detail - Ability to work well under pressure in a fast-paced environment - Knowledge of hotel operations and guest services Please note that this is not an exhaustive list of responsibilities and qualifications. The Guest Service Agent may be required to perform additional duties as assigned by the management. If you are passionate about providing exceptional guest experiences and possess the necessary qualifications, we would love to hear from you. Apply now to join our team! Job Types: Part-time, Permanent Pay: $16.00 per hour Expected hours: 16 ? 24 per week Benefits: * On-site parking Schedule: * 8 hour shift * Day shift * Evening shift * Holidays * Morning shift * Night shift * On call Experience: * Customer service: 1 year (preferred) Work Location: In person- LocationEnfield, NS
- Workplace information On site
- Salary$16.00HOUR hourly
- Terms of employment Permanent employmentPart time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9533512716
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