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service writer
Posted on November 15, 2024 by Employer details Brandt Group of Companies
Job details
We are currently seeking a Service Writer for our Saskatoon Brandt Peterbilt location. This position is responsible for assisting the service manager in maintaining accurate and on-time reports and records relative to the Service Departments operation. This position is an evening shift from 2:30PM - 10:30PM. Responsibilities:- Fields internal and external customer inquiries to the Service Department- Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced- Maintains the service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager- Maintains Service Department filing and records- Updates customer profiles using equipment, hours, or other information from the customer work orders- Maintains accessories and supplies and prepares replacement orders- May prepare Service Technician efficiency reports- May process warranty and/or product improvement claims including the computation of charges, submission and follow-up Required Skills:- Knowledge of office procedures- General understanding of mechanical/technical terms is preferred- Basic knowledge of accounting practices Required Experience:- Experience with and ability to use standard desktop load applications such as Microsoft Office and internet functions- High School Diploma or equivalent experience- LocationSaskatoon, SK
- Workplace information On site
- SalaryNot available
- Starts as soon as possible
- Source SaskJobs #1378120
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