Discover jobs
Job Search
business general manager
Title posted on indeed.com - General Manager
Posted on November 13, 2024 by Employer details Windsor Place Retirement Residence
Job details
*Job Summary:* The General Manager is responsible for overseeing the daily operations of the retirement home, ensuring a high standard of care and service for residents, supporting a positive work environment for staff, and achieving operational goals. This role includes managing all aspects of resident care, staff performance, regulatory compliance, financial operations, and community engagement. *Key Responsibilities:* * *Operational Leadership:* * Provide leadership and direction to all department heads, ensuring efficient and effective service delivery across the home. * Develop and implement operational policies and procedures to enhance the quality of resident care and overall home performance. * Maintain a visible presence within the home to engage with residents, families, and staff, fostering a positive and welcoming atmosphere. * *Resident Care and Satisfaction:* * Ensure residents receive personalized, high-quality care by monitoring care plans, resident satisfaction, and adherence to care standards. * Address resident and family concerns with empathy and professionalism, ensuring timely resolution and maintaining a high standard of service. * *Staff Management and Development:* * Recruit, train, and supervise staff, promoting a collaborative and supportive work culture. * Conduct regular performance evaluations, provide coaching, and implement improvement plans as needed. * Foster an environment of continuous learning and development, offering training and opportunities for staff growth. * *Regulatory Compliance:* * Ensure compliance with all applicable health and safety regulations, accreditation standards, and local, provincial, and federal laws. * Conduct regular audits and inspections, maintaining comprehensive records to demonstrate compliance. * *Financial Oversight:* * Develop and manage the home?s operating budget, monitoring expenses to achieve financial goals. * Oversee billing and revenue collection processes, ensuring accurate and timely financial reporting. * Identify cost-saving opportunities while maintaining high-quality services for residents. * *Community Relations and Engagement:* * Represent the home within the local community, building relationships with healthcare providers, suppliers, and community organizations. * Oversee and participate in community events and outreach programs, promoting the home?s reputation and fostering a strong community connection. * *Quality Improvement and Strategic Planning:* * Lead continuous quality improvement initiatives to enhance the home?s services and resident experience. * Work with senior management to develop and implement long-term strategic goals, ensuring the home?s growth and sustainability. *Qualifications:* * Bachelor?s degree in Healthcare Administration, Business Administration, or a related field (asset). * 5+ years of experience in a senior management role, preferably within a retirement, long-term care, or healthcare setting. * Strong knowledge of regulations and best practices in retirement or long-term care. * Excellent communication, leadership, and organizational skills. * Demonstrated financial management experience and budget planning. * Compassionate, resident-focused approach with a commitment to high standards of care. *Work Environment:* The General Manager typically works in an office within the retirement home but is expected to be actively engaged with residents and staff in all areas of the facility. Occasional evening or weekend hours may be required for special events or emergencies. Job Type: Full-time Pay: $60,000.00-$90,000.00 per year Benefits: * Discounted or free food Schedule: * Monday to Friday * On call * Weekends as needed Education: * Secondary School (preferred) Experience: * Senior care: 1 year (required) Work Location: In person- LocationSault Ste. Marie, ON
- Workplace information On site
- Salary$60,000 to $90,000YEAR annually
- Terms of employment Full time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9525214084
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: