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computer service technician
Title posted on Jobillico - IT Technician - Customer Focused
Posted on November 11, 2024 by Employer details Blitz TI
Job details
<p>At Blitz TI, we don't just help you find a job, we propel your career. As IT recruitment specialists, we support you at every step: from revamping your resume to preparing for interviews and enhancing your profile. Together, we'll maximize your chances for success and professional growth.</p><p>We are looking for a motivated IT Technician to join our client based in the west island. You will play a crucial role in providing daily user support and managing IT equipment. If you are ready to take on new challenges and contribute to innovative projects, we would be delighted to meet you!<br><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide first-level technical support by efficiently resolving user issues;</li><li>Prepare, configure, and ship IT equipment for users, ensuring thorough installation and follow-up;</li><li>Conduct on-site visits within the office to support users directly, as needed;</li><li>Track each request in the ticketing system, ensuring that deadlines are met and solutions meet expectations;</li><li>Collaborate with internal teams to ensure timely and accurate delivery of equipment to the right users;</li><li>Communicate clearly and positively, ensuring an outstanding customer service experience.</li></ul><p></p><p><strong>Profile:</strong></p><ul><li>Excellent customer service skills, with a strong focus on communication and user satisfaction;</li><li>Ability to work independently and manage priorities effectively;</li><li>Bilingual in French and English, comfortable interacting with a diverse user base;</li><li>Strong organizational skills with great attention to detail in task follow-up;</li><li>Experience in on-site technical support, with an interest in continuous learning and development;</li><li>Ability to quickly learn and adapt to new technologies and processes.</li></ul><p><strong><br>What We Offer</strong>:</p><ul><li>Opportunities for quick advancement for individuals demonstrating commitment and strong technical skills;</li><li>Excellent work-life balance;</li><li>A stimulating and friendly work environment with a close-knit, collaborative team;</li><li>Competitive salary;</li><li>Salary growth opportunities based on performance;</li><li>Flexibility between remote work and in-office presence;</li><li>Employee stock purchase program;</li><li>Comprehensive benefits package to meet your personal needs;</li><li>Access to products at discounted rates;</li><li>Free and spacious on-site parking.</li></ul><p>*Only selected candidates will be contacted.</p>- LocationMontréal, QC
- Workplace information On site
- Salary$60,000YEAR annually
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source Jobillico #14821231
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