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settlement counsellor
Posted on November 11, 2024 by Employer details South London Neighbourhood Resource Centre
Job details
*Report to:* The Settlement Counsellor will be an employee of the South London Neighbourhood Resource Centre (SLNRC). Day-to-day supervision/consultation will be provided by the Director of the Newcomer Settlement Services in the form of formal supervision meetings as well as informal support as requested by the worker. *Work Timelines*: The Settlement Counsellor position is a full time position and will run 5 days/week including Saturdays and evenings. *Compensation:* * Earn a competitive wage of $27.58 per hour * After probation, you will be eligible to join the group health benefits plan * Robust number of personal days and schedule flexibility * Free paid day off for your birthday - never work on your birthday again! *Qualifications:* Social Service Worker Diploma, Social Work Degree, related fields of expertise or extensive experience of over 3 years actively supporting newcomers and referring newcomers, refugees and immigrants to needed services. Excellent working knowledge of another language is an asset. *Duties: * Provide support to newcomer to improve their opportunities to become independent citizens in the City of London. This will be done through: *. Individual Service to Newcomer Clients:* * Distribute identified promotional material about the services for newcomers to each newcomer client * Ensure that newcomer immigrants are aware of the IRCC funded services * Meet with clients to assess their settlement strengths and needs so that newcomers make informed decisions on their settlement needs * Assist clients to prioritize their settlement needs and create action plans to be implemented by clients * Maintain a schedule for following up to ensure that clients had successfully met their settlement needs. * Facilitate referrals within the SLNRC and to other most appropriate community services city-wide. * Ensure that clients have timely, useful and accurate information needed to make informed settlement decisions. * Provide client-centered services in a supportive and culturally-competent manner * Provide practical guidance to assist newcomers in coping with problem of everyday living, e.g. housing, transportation and access to social and health services. * Provide orientation sessions to newcomers one-on-one and family immediately upon their arrival to get acquainted about life in Canada and understand their rights and responsibilities as new Canadians * Identify and bring forwards for discussion/resolution, any challenge barrier or gaps in service for clientele *2. Group Service to Newcomer Clients:* * In co-ordination with the other Newcomer Settlement Services staff, plan and coordinate settlement related activities and programs for groups of newcomer clients * Provide group information sessions that aligns with IRCC?s Orientation to Canada fact sheets, Orientation to Ontario products and the Welcome to Canada Guide. * Involve resourceful individuals from different community services in these programs *3. Work with other Staffs:* * Facilitates constructive and culturally sensitive communication between SLNRC staff * Inform SLNRC staff about settlement related issues, including a profile of the community * Collect newcomer client feedback (e.g. surveys, workshop evaluations, user needs assessment, etc.) to track outcomes of settlement services * Work with a team of professionals to ensure that clients? needs are met *4. Administration:* * Maintain accurate written records and files pertaining to settlement services provided to clients. * Enters statistical information in a data system using a Citizenship and Immigration Canada approved tracking system known as iCARE * Maintains updated supply of handouts on services, resources and policies that are relevant eligible clients * Ensure appropriate and confidential handling of client information and files. * Keep accurate and up to date files on clients * Wears a name badge * Prepares and submits reports, statistics etc. * Networks with oth- LocationLondon, ON
- Workplace information On site
- Salary$27.58HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9523038325
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