Discover jobs
Job Search
service dispatcher
Posted on November 08, 2024 by Employer details Complete Technologies
Job details
Complete Technologies is looking for a Service Dispatcher to join our team. As the Service Dispatcher, you will act as the first point of contact for incoming calls and will be responsible for utilizing our internal resources to prioritize client service requests. *This Position Entails:* * Answer calls professionally and direct calls accordingly * Process service requests as they arrive through email, manual entry, or direct customer input * Manage new and existing tickets using our service board system * Scheduling, coordinating, and assigning all tickets for technicians * Maintaining ongoing, professional customer communication throughout the duration of a technical issue * Communicating with clients and technicians to ensure workloads are maximized and customer needs are proactively managed * Manage calendar appointments for all technical support staff * Monitor resource schedules to ensure prompt time entry on service requests * Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages *What you get:* * Benefits - Group medical, vision care, paramedical, dental, and life insurance * 95% benefit cost covered by Complete Technologies, Health/ Wellness Spending account * 3 weeks paid vacation * 5 paid sick days a year * Birthday day off * Company events * Casual dress * Onsite parking is provided *What you bring to the table:* * Confident communicator with strong interpersonal, verbal, and written communication skills * Exceptional organizational skills with meticulous attention to detail * Independent and self-motivated with sound judgement * Strong problems solving and critical thinking * Information technical knowledge an asset * Clean criminal record * Reliable vehicle Job Types: Full-time, Permanent Pay: $20.00-$25.00 per hour Expected hours: 40 per week Benefits: * Casual dress * Dental care * Extended health care * On-site parking * Paid time off * Vision care * Wellness program Flexible language requirement: * French not required Schedule: * 8 hour shift * Monday to Friday * No weekends Work Location: In person- LocationSaskatoon, SK
- Workplace information On site
- Salary$20.00 to $25.00HOUR hourly
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- vacancies 1 vacancy
- Source indeed.com #9520621524
Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.
Report a problem with this job posting
- Date modified: