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Title posted on CareerBeacon - Technical Service Administrator
Posted on November 02, 2024 by Employer details Lounsbury Heavy-Duty Truck Limited
Job details
The OpportunityLounsbury Heavy-Duty Truck Centre in Moncton is looking for a Technical Service Administrator.We are looking for a skilled and customer-oriented person. The ideal candidate will have a strong technical background in heavy-duty truck maintenance and repair, excellent customer service skills, and the ability to assist the supervisor in managing the workflow in the shop.Why work with us: Competitive Wages Group Benefit Plan Great work culture Fun and dynamic work environment Employee discounts on cars and furniture Pension Plan Key Responsibilities:Technical Expertise: Must be able diagnostic tool, prepare estimates, create repair orders and follow up with customers. Customer Interaction: Communicate effectively with customers to understand their needs, provide updates on repair status, and offer professional advice on maintenance and repair options. Workflow Assistance: Support the supervisor in overseeing the daily operations of the service department, including scheduling, prioritizing tasks, and ensuring efficient workflow. Team Collaboration: Work closely with other technicians and staff to ensure a cohesive and productive work environment.QualificationsCompleted high school or GED. Post-secondary education is an asset. Technical knowledge of trucks is required Must have a valid driver's licenses and a clean driver's abstract Must be computer literate - be able to use Microsoft Outlook, Excel, and be able to learn a new computer program. Previous experience with CDK is an asset. Strong interpersonal skills, customer service skills, and troubleshooting skills A good team player, has a sense of urgency and has the ability to multi-taskThe work schedule alternates weekly. In Week 1, the hours are Monday to Friday from 8:00am to 5:00pm. In Week 2, the hours are Monday to Friday from 4:30pm to midnight (this is subject to change based on workflow).This is an excellent position for mechanic that is looking to advance their career.- LocationMoncton, NB
- Workplace information On site
- SalaryNot available
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Source CareerBeacon #2121951
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