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user support technician

Posted on October 28, 2024 by Employer details Quantum Byte Solutions

Job details

  • Location3 southgate pwySt. Thomas, ONN5R 6M1
  • Workplace information On site
  • Salary37.00 hourly / 35 hours per week
  • Terms of employment Permanent employmentFull time
  • Day, Evening, Night, Early Morning, Morning
  • Starts as soon as possible
  • Benefits: Other benefits
  • vacancies 1 vacancy
  • Source Job Bank #2970047

Overview

Languages

English

Education

  • Bachelor's degree

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

Additional information

Security and safety

  • Basic security clearance

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent written communication
  • Judgement
  • Team player
  • Time management

Benefits

Other benefits

  • Free parking available
  • Other benefits
  • Parking available

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-11-27

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

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Quantum Byte Solutions

  • Educational services
  • 5 job postings advertised
  • Small business (under 5 employees)
  • 2 business locations
  • View business profile

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Job market information

user support technician NOC 22221 London Region
Median wage Help -
30.77 $/hour

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