studio manager
Posted on
September 30, 2024
by
Employer details
INKJI
Job details
*Job Overview*
This role will be the driving force behind our studio's daily operations. This role requires a blend of leadership with vision, sales and number sensitivity, up to date with current marketing trends, and highly client satisfaction oriented. The ideal candidate will inspire the team, optimize client interactions, and develop strategies to enhance the studio?s sales, reputation and client satisfaction.
*Duties*
* Be the main point of contact with clients in person, welcoming clients, managing feedback, and ensuring the highest level of client experience, satisfaction and loyalty.
* Develop and execute client retention measurement, optimize the number monthly.
* Plan monthly sales and promotion agenda a year in advance and assign tasks accordingly to the Content creator, Marketing team, Client Care Coordinator, Sales Coordinator, artists and aestheticians.
* Hold monthly meetings with the entire team with specific topics, areas of improvement and perform a monthly 1:1 performance review.
* Ensure the studio is meeting the highest standards and make sure daily tasks are done by all team members.
* Daily sales batch.
* Weekly report & monthly report review.
* Lead the team with vision, opportunities and create a harmonious working environment.
* Oversee all aspects of studio operations, including scheduling, inventory management, and client appointments, ensuring a smooth and efficient workflow.
* Analyze local advertising opportunities and digital marketing campaigns to maximize ROI and client acquisition.
* Ensure the studio?s aesthetic aligns with the brand's luxury image by overseeing the setup of promotional displays, window signage, and in-studio marketing materials.
* Collaborate closely with the marketing team to align promotional activities, content creation, and portfolio showcases with client preferences and market trends.
* Build and nurture relationships with local influencers, beauty bloggers, and media outlets to increase brand visibility and attract new clients.
* Organize special events, beauty workshops, and client appreciation days to enhance community engagement and client loyalty.
* Manage on-site rental business, renewing rentals contracts, looking for new lessees, etc.
*Qualifications*
* Outstanding problem-solving skill with a positive manner.
* Have a strong sales mindset and number sensitive.
* Excellent communication and interpersonal skills that anyone can get along with.
* Strong analytical skills with the ability to interpret marketing data and develop actionable insights.
* Exceptional organizational and communication skills.
* Strong leadership and team-building skills with a focus on customer service excellence.
* Ability to thrive in a fast-paced, dynamic environment while managing multiple projects and deadlines.
* Knowledge of local beauty markets, advertising channels, and cost analysis is a plus.
* Proven experience as a Studio Manager, Spa Manager, or in a similar role preferably within the beauty, permanent makeup, or medical aesthetics industry.
*If you are a result and number driven individual who have a strong interpersonal and leadership skill, please send below to hello@inkji.co. We look forward to making a massive impact on the company growth with you!*
*Email subject line : STUDIO MANAGER*
*1) Resume*
*2) Cover letter outlining your relevant experience and achievement*
Job Type: Full-time
Pay: $33,308.04-$67,842.42 per year
Additional pay:
* Bonus pay
Benefits:
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* Monday to Friday
* Weekends as needed
Work Location: In person
Expected start date: 2024-10-01
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LocationCalgary, AB
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Workplace information
On site
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Salary$33,308.04 to $67,842.42YEAR annually
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9466759381
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