case manager
Posted on
October 25, 2024
by
Employer details
Progressive Intercultural Community Services Society
Job details
*Position(s): *Case Manager
*Location: *Delta PICS Office
*Hours: *35 hours/per week
*Program*: Immigrant Women Trades Apprenticeship (IWTA) Program
*Reports to: *Program Manager
*Wage: *$26.00-$27.00
*Project Overview*: The Immigrant Women Trades Apprenticeship (IWTA) Project has been designed by PICS and its partners to meet the funding objectives of Canadian Apprenticeship Strategy and will deliver all activities outlined (Women-Led Events, Peer Mentorship, Apprenticeship Trade in identified Red Seal Trades, Work Experience, Skills for Employment, Enhanced Employment Assistance Services, and Enhanced Employer Support) in the Province of British Columbia specifically in five identified Red Seal Trades: Carpenter, Construction Craft Worker, Construction Electrician, Plumber and Welder
*Duties:*
* participate in marketing, outreach, and promotional activities for the program
* recruit the required number of participants in the program as per program targets
* conduct formal needs assessments through a structured interview process to jointly identify and prioritize issues that are keeping the client from achieving employment. make referrals to specialized assessment providers as required;
* develop, review, and update action plans according to client needs and program requirements;
* identify job coaching/mentoring needs and coordinate with mentor services as required;
* monitor client progress by reviewing activities and results on an agreed-upon schedule;
* conduct one-on-one employment counseling to enhance self-sufficiency and labor market attachment;
* support clients in the development of effective resumes, networking, accessing the hidden job market, and other job search activities;
* determine client needs and eligibility for (and administer) financial support;
* facilitate career exploration and pre-employment workshops as required;
* prepare client progress notes, action plans, and follow-up reports in accordance with ministry requirements;
* performs other program-related duties as assigned from time to time.
*Knowledge and Experience *
* completed degree or diploma in social services or related discipline supplemented by three year?s experience in employment counseling and facilitation; or equivalent combination of education and experience;
* Certified Career Practitioner Certification is preferred or currently working toward the designation;
* experience conducting and interpreting client needs assessments;
* experience providing individualized, online, or group employment and career counseling services;
* demonstrated experience motivating, coaching, and mentoring clients with complex barriers and a broad range of cultural backgrounds;
* demonstrated experience building partnerships with employers, community agencies, and other stakeholders;
* demonstrated knowledge of local labor market issues, especially those related to immigrant and refugee clients;
* experience and technical ability to provide virtual services; and
*Skills and Abilities*
* proficiency in relevant computer applications such as MS Office;
* ability to focus and concentrate on achieving consistent results;
* demonstrates initiative in meeting goals and targets;
* demonstrated ability to provide exceptional customer service and resolve issues both in person and in a virtual service delivery environment;
* ability to manage a large caseload while balancing between client services and outcome targets;
* strong interpersonal skills and capability of working with specialized populations;
* ability to facilitate employment workshops;
* excellent time management and organizational skills; and
* effective English verbal and written communication skills; fluency in French, Hindi, Punjabi, Urdu, Tagalog, Mandarin, or Arabic is an asset.
*Other Requirements*
* ability to travel within Metro Vancouver for outreach and marketing services;
* valid driver?s license and access to a suitable vehicle is required; and
* Clean Criminal Record Check
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LocationDelta, BC
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Workplace information
On site
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Salary$26.00 to $27.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9501619646
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