receiving clerk for returned merchandise
Title posted on Jobillico -
Exchanges & Returns Co-workers (3-month contract)
Posted on
October 24, 2024
by
Employer details
IKEA Canada
Job details
<strong> Why we will love you</strong><br><br> ?You love challenges? You seek them to solve them (not to create them, though!)<br>?You have at least 6 months of customer service work experience in retail (Returns or Cashier experience is a plus, but not necessary) <br>?You have an amazing attention for details and can effortlessly juggle multiple priorities while keeping a smile on your face<br>?Your customer service skills are top notch - you meet all customers with compassion and understanding, can handle long queues, and can assess a problem and deliver a solution quickly.<br>?You are a total people-person and can strike up a conversation easily<br>?You are quite comfortable with computers and are generally technology-savvy<br>?You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)<br><br><strong> A day in your life with us</strong><br><br> ?Be an IKEA Ambassador by recognizing that the customer experience depends on your diplomatic ability to resolve any issue in a fair and timely manner<br>?Actively listen and identify customer needs, process transactions according to IKEA returns and exchange policies, and handle cash according to IKEA policy<br>?Maintaining an ongoing awareness of daily and weekly service/delivery targets<br>?Ensuring that our stock accuracy and inventory integrity is maintained by meticulously following Returns/Exchange policies and routines.<br>?Staying current with your IKEA product knowledge, our in-store and online specials, any updates on returns and exchange policies, and having a good awareness of all Customer Relations action plans<br>?Assist team members with additional duties, as required<br><br><strong> Together as a team</strong><br><br> At IKEA it?s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We?re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We?re a bunch of people who are truly passionate about people!<br><br><strong> </strong><br><br> <br><br><strong> Why you will love us</strong><br><br> Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That?s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all qualifying co-workers including:<br>?Wellness days (in addition to your vacation days!)<br>?Extended health, dental, and vision coverage (for you and your family)<br>?RRSP with IKEA contribution matching options<br>?Eligibility for our annual IKEA bonus incentive plan<br>?Flexible spending account<br>?Life insurance<br>?Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)<br>?Parental leave<br>?Bereavement leave<br>?Employee assistance program (that helps you support your mental, physical, and financial wellbeing)<br> <br>The starting rate/salary for this position is $19.06.<br> <br>P.S. In the IKEA world, this position is officially referred to as: Exchange and Returns Co-Worker
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LocationNorth York, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Part time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
Jobillico
#14717456
Advertised until
2024-11-21
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