Overview
Languages
English
Education
-
College/CEGEP
- or equivalent experience
Experience
1 year to less than 2 years
Hybrid
Work must be completed both in person and remotely.
Responsibilities
Tasks
-
Confer with clients to identify requirements
-
Document technical requirements to ensure that products, processes and solutions meet business requirements
-
Design, develop and implement information systems business solutions
-
Provide advice on information systems strategy, policy, management and service delivery
-
Assess physical and technical security risks to data, software and hardware
-
Develop and implement policies and procedures throughout the software development life cycle
-
Resolve conflict situations
-
Usability testing
-
Consult with clients after sale to provide ongoing support
-
Communicate technical problems, processes and solutions
-
Prepare reports, manuals and other documentation on the status, operation and maintenance of software
-
Assist in the collection and documentation of user's requirements
Experience and specialization
Computer and technology knowledge
-
Agile
-
Jira
-
Salesforce
-
Enterprise Applications Integration (EAI)
-
Database software
-
Software development
-
Siebel
-
Development of computer applications
Area of work experience
-
Project implementation
-
Information technology (IT) service delivery
-
Quality assurance or control
Additional information
Personal suitability
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Accurate
-
Client focus
-
Efficient interpersonal skills
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Excellent oral communication
-
Excellent written communication
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Initiative
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Judgement
-
Organized
-
Team player
-
Flexibility
-
Analytical
-
Accountability
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
- Does not require Canadian work experience
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Veterans
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
Support for Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
Support for mature workers
- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
Supports for visible minorities
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.