contact centre agent - customer service
Title posted on Nova Scotia Public Service Commission -
Contact Centre Customer Service Representative (Clerk 3)
Posted on
October 17, 2024
by
Employer details
The Government of Nova Scotia
Job details
<p> </p><p><a href="https://hcm17.sapsf.com/sf/careers/jobsearch?company=novascotiaP"><img src="https://rmkcdn.successfactors.com/bf6b9753/38449949-ca76-4c02-8829-4.png" style="width:686.0px;height:36.0px"></a></p><p> </p><p><span style="font-size:16.0px"><b><span style="font-family:Arial, Helvetica, sans-serif">Competition # : </span></b><span style="font-family:Arial, Helvetica, sans-serif"><span contenteditable="false">44326</span> </span></span></p><p><span style="font-size:16.0px"><b><span style="font-family:Arial, Helvetica, sans-serif">Department: </span></b><span style="font-family:Arial, Helvetica, sans-serif">Service Nova Scotia</span></span></p><p><span style="font-size:16.0px"><b><span style="font-family:Arial, Helvetica, sans-serif">Location: </span></b><span style="font-family:Arial, Helvetica, sans-serif">HALIFAX</span></span></p><p><span style="font-size:16.0px"><b><span style="font-family:Arial, Helvetica, sans-serif">Type of Employment: </span></b><span style="font-family:Arial, Helvetica, sans-serif">Temporary</span></span></p><p><span style="font-family:Arial, Helvetica, sans-serif"><span style="font-size:16.0px"><b>Union Status: </b></span></span><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif"><span contenteditable="false">NSGEU - NSPG</span></span></span><span style="font-size:medium"> </span></p><p><b style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">Closing Date: </span></b>¿<span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">31-Oct-24</span></span> <span style="font-family:Times New Roman"><span style="font-size:medium">¿ </span></span><span style="font-size:16.0px"><span style="font-family:Arial, Helvetica, sans-serif">(<span>Applications are accepted until 11:59 PM Atlantic Time)</span></span></span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Us</b></H2></div><div><p> </p><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Our vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Our Opportunity</b></H2></div><div><p> </p><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">In this position, you interact with customers by phone, answering enquiries and questions, troubleshooting problems, and providing information. You provide effective customer service while responding to incoming enquiries regarding programs and services provided by Service Nova Scotia. </span></span></p><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"> </span></span></p><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">Do you enjoy interacting with customers by phone and delivering excellent customer service? If so, we look forward to hearing from you!</span></span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Primary Accountabilities</b></H2></div><div><p><br><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif">You provide direction, information and assistance to the public, internal customers, and other governme
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LocationHalifax, NS
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Workplace information
On site
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Salary$1,684 to $1,884.17BIWEEKLY bi-weekly
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Terms of employment
Term or contractFull time
- Start date: 2024-10-31
- vacancies
1 vacancy
- Source
Nova Scotia Public Service Commission
#44326
Advertised until
2024-10-31
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