spa manager
Posted on
October 16, 2024
by
Employer details
Pacific Shores Resort & Spa
Job details
*Job Summary*
We are seeking an experienced and dynamic Spa Manager to oversee the daily operations of our spa. The ideal candidate will possess strong leadership skills and a passion for providing exceptional customer service. As the Spa Manager, you will be responsible for ensuring a high level of client satisfaction, managing staff, and driving sales to achieve business goals.
*Responsibilities*
* Lead and manage the spa team, providing guidance and support to ensure excellent service delivery.
* Oversee daily operations, including scheduling staff, managing inventory, and maintaining cleanliness standards.
* Develop and implement training programs for staff to enhance customer service skills and product knowledge.
* Monitor retail sales performance and develop strategies to increase revenue through effective merchandising and promotions.
* Foster a welcoming environment for clients, addressing any concerns or feedback promptly to enhance their experience.
* Maintain accurate records of sales, inventory, and client appointments using spa management software.
* Collaborate with marketing teams to promote spa services and special offers through various channels.
* Ensure compliance with health and safety regulations within the spa environment.
*Requirements*
* Proven experience in customer service and retail management; prior experience in a spa or wellness setting is preferred.
* Strong supervisory skills with the ability to motivate and lead a diverse team effectively.
* Excellent communication skills; multilingual abilities are a plus.
* Demonstrated ability in training development and team management.
* Proficient in retail sales techniques with a focus on achieving targets.
* Strong organizational skills with attention to detail in managing operations efficiently.
* Ability to work flexible hours, including weekends and holidays as needed.
If you are passionate about the wellness industry and possess the skills necessary to lead a successful team, we encourage you to apply for this exciting opportunity as Spa Manager!
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Expected hours: 30 ? 40 per week
Additional pay:
* Bonus pay
* Overtime pay
* Tips
Benefits:
* Dental care
* Flexible schedule
* Paid time off
* Vision care
Schedule:
* Monday to Friday
* Weekends as needed
Education:
* Secondary School (preferred)
Experience:
* Retail management: 1 year (preferred)
* Spa services: 1 year (preferred)
* Sales administration: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
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LocationNanoose Bay, BC
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Workplace information
On site
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Salary$25.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9489583676
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