Overview
Languages
English
Education
-
Secondary (high) school graduation certificate
- or equivalent experience
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
-
Register arriving guests and assign rooms
-
Take, cancel and change room reservations
-
Provide information on hotel facilities and services
-
Provide general information about points of interest in the area
-
Process guests' departures, calculate charges and receive payments
-
Balance cash and complete balance sheets, cash reports and related forms
-
Maintain an inventory of vacancies, reservations and room assignments
-
Answer telephone and relay telephone calls and messages
-
Assist clients/guests with special needs
-
Perform light housekeeping and cleaning duties
-
Provide customer service
Experience and specialization
Computer and technology knowledge
-
Multi-line switchboard
-
Word processing software
-
Central reservation system (CRS)
-
Spreadsheet
-
Internet
Additional information
Work conditions and physical capabilities
-
Attention to detail
-
Fast-paced environment
-
Standing for extended periods
-
Work under pressure
Personal suitability
-
Dependability
-
Efficient interpersonal skills
-
Excellent oral communication
-
Excellent written communication
-
Organized
-
Reliability
-
Team player
Benefits
Health benefits
-
Dental plan
-
Health care plan
-
Vision care benefits
Financial benefits
-
Group insurance benefits
-
Life insurance
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.