customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
October 11, 2024
by
Employer details
Roundabout Laundry
Job details
*Laundromat Attendant (Part-Time) - $19/hour*
*Location:* [Roundabout Laundry], [Ottawa, Ontario]
Application Site: https://www.roundaboutlaundry.com/hiring
We at Roundabout Laundry are looking to provide Ottawa with the caliber of laundry services this city deserves. We are a young and ambitious company looking to hire a part time attendant to ensure our customers enjoy a delightful laundry experience, and assist us in running a fast and effective operation. If you are someone who thrives in a fast moving, continually evolving environment, and takes pride in providing high quality work, we?d love to hear from you. There?s room for advancement into higher-paid roles for those who prove their dedication and skill.
*Hours:*
* Sunday: 1:00 PM - 8:00 PM
* Monday: 1:00 PM - 9:00 PM
* Availability to cover shifts for other attendants as needed.
* General availability to be agreed.
*Responsibilities:*
* Provide exceptional customer service, answering questions about machines, assisting customers in selecting the right-sized machine and operating them.
* Wash, dry, and fold customer orders as directed by the Laundry Services Lead.
* Intake and process Wash, Dry, Fold, and dry cleaning orders, ensuring proper handling of garments and customer preferences.
* Accurately prepare dry cleaning orders for our partner and manage their intake and storage after cleaning.
* Maintain cleanliness of the facility, including cleaning machines after use, cleaning various spills, left behind trash or clothing, and occasionally cleaning our bathroom.
* Educate customers about the facility?s services, including change machines, vending machines, and value-added services.
* Use company software such as Notion, Sling, CleanCloud, Huebsch Command, and Laundroworks for daily operations.
* Report inventory needs to the Store Manager.
* Handle point-of-sale interactions, including laundry card refills, payment processing, and retail purchases.
* Close the store after customer hours, including closing out cash till, various other money handling tasks.
* Something about cash / till management and accuracy, being able to close it out. Not sure the right language to use here?
*Requirements:*
* Strong attention to detail and excellent customer service skills.
* Ability to operate standard laundromat equipment and handle garments with care.
* Familiarity with relevant software or willingness to learn.
* Ability to work independently and manage time effectively.
* Excellent English communication skills required.
* French communication is a preferred added asset.
* Additional languages (Spanish, Arabic) are also assets.
*Compensation:*
* $19 per hour
* Various performance bonuses
* Free use of facilities for personal laundry (outside working hours) when averaging 20+ hours weekly.
If you are reliable, customer-focused, and eager to work in a dynamic environment, we?d love to hear from you!
Please apply on our website:
https://www.roundaboutlaundry.com/hiring
Only candidates that apply through here will be considered.
Job Types: Part-time, Permanent
Pay: $19.00 per hour
Expected hours: 17 ? 25 per week
Additional pay:
* Bonus pay
Benefits:
* Casual dress
* On-site parking
Schedule:
* Evening shift
* Monday to Friday
* Weekends as needed
Work Location: In person
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LocationGloucester, ON
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Workplace information
On site
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Salary$19.00HOUR hourly
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Terms of employment
Permanent employmentPart time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9484446742
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