inside sales representative
Posted on
October 10, 2024
by
Employer details
International Power Systems Inc.
Job details
*International Power Systems* *(IPS)* has been a busy distributor of high quality Industrial Engines and Brand-Name Industrial Equipment since 1995. We are looking for an energetic, customer-oriented person to join our quest to deliver world-class order fulfillment.
As a front-line member of our team, the *Bilingual* *Inside Sales Associate / Order Desk* person will be on a mission to deliver a superior customer experience. The primary responsibilities of this role are:
* Service customer inquiries providing pricing, availability or other product information as requested (by phone, web, email, fax or in person).
* Take and process customer orders, provide delivery information, and follow up as required.
* Provide product price/availability for internal as well as external customers.
* Ensure customer requirements are managed and expectations are met or exceeded.
* Up-sell wherever possible by suggesting related ?add-on? items for customer orders.
* Work with Purchasing to resolve backorders or source special items.
* Communicate with customers regarding new products.
* Communicate new customer opportunities to supervisor and outside sales staff.
* Notify any relevant internal departments of customer issues as warranted.
* Work with Warehouse to resolve any discrepancies regarding shipments, receipts, or other transactions as required.
*Your Skills & Qualifications* *are:*
* Strong customer service skills with the ability to build and maintain relationships.
* Mechanical aptitude to be able to research and identify parts from suppliers' online sources and PDF manuals.
* Strong computer / data-entry skills required.
* Organization and time-management are keys to success.
* Excellent verbal/written English and French skills a must
* Minimum 2 years experience in a computerized order desk environment
*Compensation:*
We offer a competitive salary with a generous benefits package and a work environment with a valued team spirit. Hours are Monday to Friday, 8 am. to 5 pm (no weekends) for excellent work-life balance.
Job Types: Full-time, Permanent
Benefits:
* Casual dress
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Vision care
Schedule:
* Monday to Friday
* No weekends
Education:
* Secondary School (required)
Experience:
* Order Desk / Customer Service: 1 year (required)
Language:
* French (preferred)
Work Location: In person
Application deadline: 2024-10-21
Expected start date: 2024-11-01
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LocationOakville, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9481925257
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