telephone operator
Posted on
October 10, 2024
by
Employer details
Amtrak Communications 2019 Inc.
Job details
*Amtrak Communications 2019 Inc.* is looking for *Full-time Phone Operator* to join our team in Regina, SK.
As a Phone Operator, you will be responsible for the following:
* Ensuring that all incoming calls are answered and transferred appropriately
* Making outbound calls to prospects and clients to obtain necessary information to close the sale
* Maintaining accurate and timely records and reports
* Responding to customer inquiries regarding status of sales, contracts, or other matters
* Handling complaints, questions, and concerns from customers
Requirements:
* Previous experience in customer service, call center or related position (no experience necessary)
* This shift is 2pm-10pm Thur to Mon on a fixed schedule.
* Familiarity with the principles of telephone etiquette and etiquette for oral communication
* Ability to work independently with minimal supervision
* Ability to prioritize tasks according to importance and meet deadlines
* Excellent interpersonal skills; ability to deal effectively with people at all levels of the organization
* Must be able to pass a drug test and criminal background check.
Job Types: Full-time, Permanent
Pay: From $17.00 per hour
Expected hours: 40 per week
Additional pay:
* Overtime pay
Benefits:
* Casual dress
* Dental care
* Disability insurance
* Extended health care
* Life insurance
* On-site parking
* Paid time off
* Vision care
Flexible language requirement:
* French not required
Schedule:
* Evening shift
Education:
* Secondary School (preferred)
Work Location: In person
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LocationRegina, SK
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Workplace information
On site
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Salary$17.00HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9481842764
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