medical receptionist
Posted on
October 03, 2024
by
Employer details
DR. NORMAN CHAN
Job details
Medical Receptionist
Overview:
We are seeking a dedicated Medical Receptionist to join our team. The ideal candidate should possess excellent organizational skills, attention to detail, and the ability to thrive in a fast-paced environment. As a Medical Receptionist, you will play a crucial role in ensuring the smooth operation of our medical office by providing exceptional customer service to patients and supporting the healthcare team.
Responsibilities:
- Greet patients warmly and assist them in a prompt, courteous, and helpful manner.
- Manage incoming calls on a multi-line phone system and direct them appropriately.
- Schedule appointments efficiently while ensuring optimal patient care.
- Create charts for new patients and maintain electronic medical records accurately.
- Handle prescription renewals and manage referrals, including follow-ups and appointment scheduling.
- Maintain the appearance of the clinic and ensure adequate supplies are available.
- Address incoming faxes and emails promptly, directing requests to the relevant parties.
- Collaborate with hospitals, specialist offices, pharmacies, labs/imaging centers, and insurance companies for seamless patient care.
- Document chart notes, messages, and patient encounters using the electronic medical record system.
- Assist in managing voicemail messages daily and handling outgoing patient needs such as booking tests or return appointments.
Experience:
- Previous experience in a medical office or customer service role is preferred.
- Familiarity with medical terminology and electronic medical records systems.
- Proficiency in using office software
- Strong communication skills both written and verbal are essential for effective patient interaction.
- High school diploma is required; additional certification in medical administration is beneficial.
If you are a reliable, self-motivated individual with exceptional interpersonal skills and a passion for delivering outstanding customer service in a healthcare setting, we encourage you to apply for the Medical Receptionist position with us.
Job Type: Full-time
Pay: $19.00-$20.00 per hour
Benefits:
* On-site parking
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Monday to Friday
Education:
* Secondary School (preferred)
Experience:
* Medical receptionist: 1 year (preferred)
Work Location: In person
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LocationGuelph, ON
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Workplace information
On site
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Salary$19.00 to $20.00HOUR hourly
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Terms of employment
Full time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9472925534
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