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technical support agent
Posted on October 04, 2024 by Employer details Queen's University
Job details
Education: College/CEGEP. Computer technology/computer systems technology. Work setting: School or educational institution/establishment. Troubleshooting. Tasks: Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Participate in the redesign of applications and other software. Computer and technology knowledge: Oracle. Database management. Personal suitability: Efficient interpersonal skills. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Financial benefits: Pension plan. Other benefits: Other benefits.- LocationKingston, ON
- Workplace information On site
- Salary$57,357 to $69,938YEAR annually (To be negotiated) / 35 hours per week
- Terms of employment Permanent employmentFull time
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3105426
Overview
Languages
English
Education
- College/CEGEP
- or equivalent experience
- Computer technology/computer systems technology
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- School or educational institution/establishment
- Troubleshooting
Responsibilities
Tasks
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
Experience and specialization
Computer and technology knowledge
- Oracle
- Database management
Additional information
Personal suitability
- Efficient interpersonal skills
Benefits
Health benefits
- Dental plan
- Health care plan
Financial benefits
- Pension plan
Other benefits
- Other benefits
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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