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hotel front desk supervisor
Posted on September 27, 2024 by Employer details Hôtel Château Cartier
Job details
Education: College/CEGEP. or equivalent experience. Work setting: Hotel, motel, resort. Tasks: Co-ordinate activities with other work units or departments. Establish work schedules and procedures. Perform same duties as workers supervised. Prepare and submit reports. Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality. Assist clients/guests with special needs. Co-ordinate, assign and review work. Hire and train staff in job duties, safety procedures and company policies. Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery. MS Office. Supervision: 5-10 people. Computer and technology knowledge: MS Outlook. MS Access. Central reservation system (CRS). Work conditions and physical capabilities: Attention to detail. Standing for extended periods. Work under pressure. Personal suitability: Accurate. Dependability. Efficient interpersonal skills. Excellent oral communication. Flexibility. Initiative. Interpersonal awareness. Organized. Team player. Screening questions: Are you currently legally able to work in Canada?. Do you currently reside in proximity to the advertised location?. Do you have previous experience in this field of employment?. Do you have the above-indicated required certifications?. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Paramedical services coverage. Vision care benefits. Financial benefits: Group insurance benefits. Other benefits: Free parking available. Learning/training paid by employer. Paid time off (volunteering or personal days). Support for persons with disabilities: Provides physical accessibility accommodations (for example: ramps, elevators, etc.). Offers mentorship, coaching and/or networking opportunities for persons with disabilities . Applies accessible and inclusive recruitment policies that accommodate persons with disabilities . Support for newcomers and refugees: Participates in a government or community program or initiative that supports newcomers and/or refugees. Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.). Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.). Supports newcomers and/or refugees with foreign credential recognition. Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees . Support for youths: Offers on-the-job training tailored to youth. Offers mentorship, coaching and/or networking opportunities for youth. Provides awareness training to employees to create a welcoming work environment for youth. Support for mature workers: Participates in a government or community program or initiative that supports mature workers . Provides staff with awareness training to create a welcoming work environment for mature workers . Offers mentorship, coaching and/or networking opportunities for mature workers . Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.) . Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.) .- Location1170 Chemin d'AylmerGatineau, QCJ9H 7L3
- Workplace information On site
- Salary$46,800YEAR annually / 30 to 40 hours per week
- Terms of employment Permanent employmentFull time
- Day, Evening, Night, Weekend, Morning
- Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3097652
Overview
Languages
English or French
Education
- College/CEGEP
- or equivalent experience
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hotel, motel, resort
Responsibilities
Tasks
- Co-ordinate activities with other work units or departments
- Establish work schedules and procedures
- Perform same duties as workers supervised
- Prepare and submit reports
- Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
- Assist clients/guests with special needs
- Co-ordinate, assign and review work
- Hire and train staff in job duties, safety procedures and company policies
- Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
- MS Office
Supervision
- 5-10 people
Experience and specialization
Computer and technology knowledge
- MS Outlook
- MS Access
- Central reservation system (CRS)
Additional information
Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods
- Work under pressure
Personal suitability
- Accurate
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Initiative
- Interpersonal awareness
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- Group insurance benefits
Other benefits
- Free parking available
- Learning/training paid by employer
- Paid time off (volunteering or personal days)
Employment groups
This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups:
Support for persons with disabilities
- Provides physical accessibility accommodations (for example: ramps, elevators, etc.)
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
Support for youths
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for mature workers
- Participates in a government or community program or initiative that supports mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Advertised until
2024-10-27
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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