front desk agent
Posted on
September 26, 2024
by
Employer details
Divya Sutra Hotel on Robson
Job details
* Greeting guests upon their arrival and providing a hospitable welcome.
* Receiving calls, conducting room reservations, and verifying existing bookings.
* Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.
* Responds to customer inquiries and requests in a timely, friendly, and efficient manner
* Auditing, balancing, and verifying daily revenue documentation
* Managing the hotel?s inventory of reservations, room assignments, and vacancies
* Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information
* Answering phones, scheduling wake-up calls, and assisting with reservation requests
* Responding to guest inquiries, complaints, and concerns
* Balancing cash drawers, record errors, and reconcile receipts
* Promoting hotel services and features
Experience & Skills
* Experience in customer service or hospitality (Preferred)
* Excellent communication skills
* Good problem-solving skills
* Ability to multitask
Job Types: Full-time, Permanent
Pay: $19.00-$22.00 per hour
Benefits:
* Dental care
* Extended health care
Flexible language requirement:
* French not required
Schedule:
* Day shift
* Evening shift
* Night shift
Work Location: In person
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LocationVancouver, BC
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Workplace information
On site
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Salary$19.00 to $22.00HOUR hourly
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Terms of employment
Permanent employmentFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9462189983
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