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Title posted on CareerBeacon -
Computer Systems Analyst I
Posted on
September 25, 2024
by
Employer details
NL Health Services
Job details
Job Description Location: Waterford Hospital Computer Systems Analyst I (2 positions)Remote Work Opportunities AvailableHealth Care Technology and Data Management (HTDM)Digital Health Solutions and InfrastructureTemporary, Full Time (Until March 31, 2026 with possibility of extension)05710RP1, 06192RPI Hours 75 bi-weekly (8-hour shifts; days; on-call required) Salary CG-37 ($35.42 - $39.58 per hour) Competition Number 2024006447 Posted Date 24 September 2024 Closing Date 1 October 2024 About Us Newfoundland and Labrador Health Services (NL Health Services) brings together five former separate health entities - Eastern Health, Central Health, Western Health, Labrador-Grenfell Health, and the Newfoundland and Labrador Centre for Health Information. The creation of a provincial health authority was announced following recommendations from Health Accord NL.NL Health Services is responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador and employs over 22,000 people. NLHealthServices.ca Job Summary Reporting to the Manager of Service Desk, the successful candidate will work within the Identity and Access Management team as an integrated team member responsible for the development, installation, administration, maintenance, lead analysis, troubleshooting, and testing of multiple Windows and Apple Operating System compatibility issues, with escalated tier two end-user support of Eastern Health's remote access solutions. These solutions provide staff, physicians, external private clinics, and vendors the ability to connect to email, clinical Meditech, PACS and other clinical applications while outside of the Eastern Health network using Pulse secure and virtual desktop technology with multi-factor authentication.We are looking for a highly motivated and results-oriented individual with high regard for patient safety, privacy, security controls, and customer service to fulfill the following responsibilities:- Provide operational support and guidance for remote connectivity issues, providing issue resolution and recommendations for business processes, and is required to thoroughly document research, user interactions, and problem/fix in the service management help-desk software.- Perform and assist with the analysis, development and testing of configurations and customizations ensuring usage and performance are optimized and aligned with clinical and business requirements.- Perform analysis of minimum requirements for efficient connections.- Works closely with system vendors, business owners, and other technical and non-technical teams to provide guidance and support for various project implementations requiring remote connectivity.- Consult with external vendors and LAN Administrator on restricted server connection requirements. Create and maintain access restrictions as per Eastern Health security standards.- Consult with end users and management to understand problems and requests and develop solutions by testing software and operating system options and compatibilities through changes to existing systems.- Develop and maintain support procedures, and update system configuration documents, user documentation, and training guides.- Responsibilities include, assisting with completing requests for access to various applications such as Meditech, Active Directory, ARIA, CRMS and Pyxis; creating and editing user accounts; participate in testing and implementing new applications; performing work required by reports from internal and external agencies; and other related duties as required.This position will be located in the Eastern Health Region. Job Demands By applying for this job, you acknowledge an understanding that regular requirements and demands of this job include (but are not limited to):Occasionally lifts objects up to 25 lbs., as well as occasional standing, walking, driving, bending, kneeling, and stretching may be required.Constantly performs fine finger/precis
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LocationSt. John's, NL
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Workplace information
On site
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Salary$35.42HOUR hourly
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Terms of employment
Term or contractFull time
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Starts as soon as possible
- vacancies
1 vacancy
- Source
CareerBeacon
#2114172
Advertised until
2024-10-25
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