receptionist
Title posted on indeed.com -
Front Desk Receptionist
Posted on
September 24, 2024
by
Employer details
The Wellness Clinic
Job details
*About Us:*
At The Wellness Clinic, we are dedicated to providing a holistic and functional approach to healthcare. We believe in treating the root cause of health concerns through a combination of traditional medicine, lifestyle changes, and alternative therapies. Our mission is to offer compassionate, patient-centered care in a calm and welcoming environment. We are currently seeking a professional and friendly Front Desk Receptionist to join our team and be the face of our clinic.
*Position Overview:*
As the Front Desk Receptionist, you will be the first point of contact for patients, both in person and over the phone. You will be responsible for creating a warm, welcoming environment and ensuring a smooth flow of communication between patients and healthcare providers. The ideal candidate will have strong organizational skills, the ability to multitask, and a genuine interest in holistic and functional medicine.
*Key Responsibilities:*
- Greet and check-in patients with a positive and calming demeanor.
- Answer phone calls, respond to inquiries, and schedule appointments efficiently.
- Manage patient intake, including collecting and verifying necessary information and documentation.
- Coordinate and manage appointment schedules, including rescheduling and cancellations.
- Ensure the reception area is clean, organized, and inviting for patients.
- Assist with billing and insurance inquiries, process payments, and handle patient accounts.
- Provide information about clinic services, holistic treatments, and functional medicine principles.
- Handle patient concerns and direct them to the appropriate team member for resolution.
- Assist with general administrative tasks such as data entry, filing, and email correspondence.
- Maintain confidentiality and adhere to privacy regulations.
*Qualifications:*
- Previous experience as a receptionist, preferably in a healthcare or customer service setting.
- Strong organizational skills and attention to detail.
- Ability to multitask in a fast-paced environment while maintaining a calm and professional demeanor.
- Excellent verbal and written communication skills.
- Proficiency in using office and medical software (experience with electronic health records is a plus).
- A genuine interest in holistic and functional medicine is highly desirable.
- Ability to maintain patient confidentiality and comply with privacy laws.
- Friendly, empathetic, and patient-centered approach to customer service.
*Why Work with Us?*
- Be part of a dynamic, compassionate team focused on transforming patients' lives.
- Join a clinic committed to holistic, patient-centered care and the latest in functional medicine.
- Enjoy a welcoming, supportive, and collaborative work environment.
- Opportunities for growth and learning about holistic health approaches.
Job Types: Full-time, Part-time
Flexible language requirement:
* French not required
Schedule:
* 8 hour shift
* Evening shift
* Monday to Friday
* Weekends as needed
Ability to commute/relocate:
* Brandon, MB: reliably commute or plan to relocate before starting work (required)
Experience:
* Front desk: 1 year (preferred)
Work Location: In person
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LocationBrandon, MB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9458847327
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