2222116
Loading, please wait...

user support technician

Posted on September 23, 2024 by Employer details Leena Instruments

Job details

  • LocationEdmonton, AB
  • Workplace information On site
  • Salary29.50 hourly / 30 hours per week
  • Terms of employment Permanent employmentFull time
  • Starts as soon as possible
  • vacancies 1 vacancy
  • Source Job Bank #3005875

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Experience and specialization

Computer and technology knowledge

  • MS Office
  • MS Windows

Additional information

Security and safety

  • Bondable
  • Basic security clearance

Transportation/travel information

  • Own transportation

Work conditions and physical capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Attention to detail

Who can apply to this job?

Only apply to this job if:

  • You are a Canadian citizen, a permanent or a temporary resident of Canada.
  • You have a valid Canadian work permit.

If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.

Advertised until

2024-12-22

Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

Report a problem with this job posting
*What’s wrong?

Thank you for your help!

You will not receive a reply. For enquiries, please contact us.

Leena Instruments

  • Professional, scientific and technical services
  • 3 job postings advertised
  • Small business (under 5 employees)
  • 1 business location
  • View business profile

Plus account

Sign up for a Plus account to get the most out of your job search and access all the tools available on Job Bank!

Sign up now!

Other job posting options

Job market information

user support technician NOC 22221 Edmonton Region
Median wage Help -
32.21 $/hour

Explore this career

Date modified: