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analyst, systems technical support
Posted on September 23, 2024 by Employer details Mobia Technology Innovations
Job details
Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years. Work setting: Telecommunications industry. Tasks: Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Computer and technology knowledge: Intranet. Internet. Servers. Desktop applications. File management software. Word processing software. Mail server software. MS Office. MS Windows. Spreadsheet. Security and safety: Basic security clearance. Criminal record check. Work conditions and physical capabilities: Fast-paced environment. Work under pressure. Tight deadlines. Repetitive tasks. Attention to detail. Sitting. Combination of sitting, standing, walking. Personal suitability: Accurate. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Initiative. Judgement. Organized. Team player. Experience: 2 years to less than 3 years. Health benefits: Dental plan. Health care plan. Vision care benefits. Financial benefits: Life insurance. Registered Retirement Savings Plan (RRSP). Long term benefits: Tax-Free Savings Account (TFSA). Other benefits: Free parking available. Wellness program.- LocationDartmouth, NS
- Workplace information On site
- Salary$17.00 to $25.00HOUR hourly (To be negotiated) / 40 hours per week
- Terms of employment Permanent employmentFull time
- Day
- Start date Starts as soon as possible
- Benefits: Health benefits, Financial benefits, Long term benefits, Other benefits
- vacancies 1 vacancy
- Source Job Bank #3091219
Overview
Languages
English
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Telecommunications industry
Responsibilities
Tasks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
Experience and specialization
Computer and technology knowledge
- Intranet
- Internet
- Servers
- Desktop applications
- File management software
- Word processing software
- Mail server software
- MS Office
- MS Windows
- Spreadsheet
Additional information
Security and safety
- Basic security clearance
- Criminal record check
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Sitting
- Combination of sitting, standing, walking
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
Benefits
Health benefits
- Dental plan
- Health care plan
- Vision care benefits
Financial benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Long term benefits
- Tax-Free Savings Account (TFSA)
Other benefits
- Free parking available
- Wellness program
Who can apply to this job?
Only apply to this job if:
- You are a Canadian citizen, a permanent or a temporary resident of Canada.
- You have a valid Canadian work permit.
If you are not authorized to work in Canada, do not apply. The employer will not respond to your application.
Important notice: This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.
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