account manager
Posted on
September 20, 2024
by
Employer details
Home's Pro Building Materials
Job details
_*About Us*_
Home?s Pro Building Materials is a national distributor of flooring and hardware with locations across Canada including Vancouver, Edmonton, Calgary, Saskatoon, Winnipeg, Toronto, and Halifax. We dedicate ourselves to bringing valued products to all our clients with a focus on quality at great prices; come in to check it out yourself! Home?s Pro is growing rapidly despite being in the industry for 4 years and we need YOU, someone who likes rolling up their sleeves and making things happen.
This is the place if you want to be a part of something in its beginning stages with the opportunity to develop something of your own and grow lots!
_*Job Description*
_As an Account Manager, you will be instrumental in growing and managing sales within your designated territory. If you possess a deep understanding of the sales process and excel at lead generation, relationship building, and closing deals, we want to hear from you. This role reports to the Sales Manager.
_*Job Responsibilities include but are not limited to:*_
Develop marketing/sales opportunities in your territory.
* Proactively identify and develop marketing and sales opportunities within your designated zone.
* Stay informed about market trends and competitor activities.
Customer engagement and sales visit
* Conduct daily or short/long-term trips to visit new and existing customers within your territory.
* Build and maintain strong customer relationships through regular interactions.
Sales goal achievement
* Set and strive to achieve ambitious sales goals in alignment with your sales manager.
* Continuously monitor each account in our system and take corrective actions to meet or exceed sales objectives.
Prospect identification and qualification
* Identify and evaluate prospective customers, set appointments, and conduct effective qualifying sales calls.
* Handle objections and concerns effectively with your sales manager, addressing customer needs and providing tailored solutions.
Product knowledge and demonstrations
* Develop and maintain an in-depth knowledge of the company's products, inventory, and offerings.
* Conduct product demonstrations for customers to showcase the value and benefits of our products.
Merchandising and display management
* Deliver, set up, and update display racks, sample boards, and other promotional materials as needed for clients.
* Provide comprehensive product knowledge training to clients.
Problem Resolution
* Ensure timely and effective resolution of customer concerns.
* Resolve customer problems and issues by investigating, developing solutions, preparing reports, and making recommendations with your sales manager.
Customer Satisfaction and Relationship Management
* Proactively manage ongoing communication with clients to maintain high levels of customer satisfaction.
* Address any issues that may arise both pre-sale and post-sale, ensuring customer needs are met.
Market Analysis and Competitor Monitoring
* Collaborate with the Sales Manager to ensure company standards are met in your territory.
* Conduct market research, gather customer feedback, and regularly monitor competitor activities to stay competitive.
Order Processing and Communication
* Respond promptly to customer emails and phone calls, addressing inquiries and processing orders with the customer service team.
_*Qualifications:*_
* Be able to lift 50 pounds for tasks involving loading samples and marketing materials.
* Strong Time Management: Ability to work effectively under pressure in a fast-paced and dynamic environment. Demonstrated organizational skills, time management, and multitasking are essential. Analytical thinking, math skills, strong memory, and excellent attention to detail
* Excellent interpersonal skills, as well as written and verbal communication, and presentation skills
* Computer Skills: Proficiency in various office-based software applications, including Google Calendar, Gmail, MS Excel, and MS Word, is necessary f
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LocationEdmonton, AB
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Workplace information
On site
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SalaryNot available
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Terms of employment
Permanent employmentFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9453595198
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