customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 16, 2024
by
Employer details
NORTHWEST TIMBERMART
Job details
*Job Summary*
We are a Full-Service Lumber and building Center located in Red Lake, Ontario and looking to add a truck driver to our team! The Municipality is in the upper northwest corner of Ontario in the heart of Canada. Residents enjoy the area?s natural beauty, with pristine lakes, rivers, streams, forests and clear blue skies. The Red Lake area offers great fishing and hunting along with one of the best-kept ecotourism sites in the world - Woodland Caribou Provincial Park.
We are a one-stop shop for all your home renovation needs. We specialise in kitchen/home improvement renovations, custom design buildings and Do It Yourself handy-person. We turn our customers ideas into reality with a ?You can do anything? philosophy, so creativity, passion, and a meticulous attention to detail are essential qualities for this role.
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to clients, resolving inquiries, and promoting company products or services.
*Responsibilities*
- Interact with customers via phone, email, or in-person to provide information and address inquiries
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records by updating account information
- Utilize effective communication skills to ensure customer satisfaction
- Identify opportunities for upselling products or services
- Perform data entry tasks with a high level of accuracy
*Experience*
- Previous experience in customer service or sales is preferred
- Ability to communicate effectively in English
- Strong phone etiquette and active listening skills
- Proficient in data entry and navigating computer systems
*Included:*
* Health Benefits after 3 months
Job Types: Full-time, Part-time
Pay: $18.00-$23.50 per hour
Expected hours: 40 per week
Experience:
* Phone etiquette: 1 year (required)
* Data entry: 1 year (required)
* Sales: 1 year (required)
* Customer service: 1 year (required)
Language:
* English (required)
Work Location: In person
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LocationRed Lake, ON
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Workplace information
On site
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Salary$18.00 to $23.50HOUR hourly
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9448129469
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