administrative coordinator
Posted on
September 05, 2024
by
Employer details
Day & Ross
Job details
*You belong at Day & Ross. *
Administrative Coordinator
Full-time
Woodstock, ON
The Administrative Coordinator is responsible for manifesting, scanning, POD?ing and related duties for The Day & Ross Transportation Group. The purpose of this role is to support the business by looking after the administrative processes for the terminal.
*How You?ll Help: *
* Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
* Broker payroll processing including the inputting of City Drivers payroll in the terminal; confirmation of information provided by brokers and data entry for the terminal; providing brokers with invoice copies; and fielding inquiries as to payroll discrepancies.
* Welcome clients; ascertain nature of business and direct clients to appropriate managers and employees
* Schedule driver appointments.
* Send appointment requests via fax, email, and telephone. Update system with appointment information. Manifest and arrange appointments.
* Input pick up BOL?s and update POD?s.
* Pick-up Bills and POD?s: Enter bills and POD?s. Upload and edit EDI files. Ensure COD and cash shipment payments are received before tendering to agents.
* Agent Freight: Tracking and updating system information on shipments for agent delivery.
* Reports: POD reports ? following up on PODs Make sure PODs are imaged. Missed appointment report following up with customers if freight not delivering.
* Call customers regarding appointment change, status, issues regarding appointment.
* Log customer interaction consistently and accurately in AS400.
* Redirect documents intra- and inter-terminal as well as to customers as needed
* Answer phone calls and email enquiries and relay calls and messages to appropriate managers and employees
* Attend meetings, take notes, and follow up on decisions within area of responsibility
* Order office supplies and maintain inventory for the terminal
* Create manifests, verify the weight for all LTL loads, load trailers, ensuring that the number of boxes/ shipments, weight and dangerous goods information is correct and complete
* Prepare manifests for trucks crossing from Canada to US border and vice versa
* Assist drivers with preliminary paperwork information such a bill of lading, trip envelops and border crossing procedures
* Input skeleton bills into the system ensuring that all critical information is input, enter comments regarding damages, shortages and ensure required signatures are present
* Gather, enter, and update data to maintain software database on daily basis as appropriate, establishs and maintain files and records
* Ensure that correct information about missed pickups and deliveries is rescheduled
* Support and adhere to OS&D team procedures and policies to prevent OS&D loss; tracking freight movement and damages to prevent OS&D loss
* Mentor and train office staff in procedures and in use of current software
* Assist with data entry
* Dispatch some night runs/shifts
* Other related duties as may be required
*Your Skills and Experience: *
* Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
* Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
* Communication skills - advanced
* Computer skills ? accuracy, MS products, Truckmate, web based programs
* Demonstrated customer relationship skills
* Strong conflict resolution skills
* Able to work deadlines in high transactional environment
* Ability to champion business needs in a collaborative manner to colleagues
* Results focused
To apply, visit our Careers page at *dayross.com*.
If you?re chosen for the role, you?ll be asked to provide reference and criminal background checks before employment. You?ll only be contacted if you?re selected for an interview.
*About Day & Ross*
From a single t
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LocationWoodstock, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Full time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9435789767
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