customer service representative - call centre
Title posted on indeed.com -
Customer Service Representative
Posted on
September 04, 2024
by
Employer details
Rugcutterz Danz Artz Inc
Job details
*Job Opportunity: Part-Time Customer Service Representative at Rugcutterz Danz Artz*
Are you passionate about dance and committed to delivering excellent customer service? Rugcutterz Danz Artz is looking for a dedicated and friendly Customer Service Representative to join our team. Our mission is to provide the best dance education in a positive, encouraging, and fun environment.
*Your Role:* As a Customer Experience Representative, you will be the first point of contact for our students and their families. Your role is vital in creating a welcoming atmosphere and ensuring a positive experience for everyone who enters our studio.
*Key Responsibilities:*
* Answer general phone and email inquiries professionally and courteously.
* Greet clients, students, and visitors with a warm and friendly demeanor.
* Manage student pick-up, oversee parking lot activities, and assist students as needed.
* Maintain cleanliness in studios, washrooms, change rooms, and lunchrooms.
* Assist with administrative tasks such as generating email blasts, updating social media posts, and maintaining attendance records.
* Handle payments and assist the accounting department as required.
* Host birthday parties and other special events.
*Daily Procedures:*
* Opening: Prepare the studio by turning on lights, checking emails and voicemails, and ensuring cleanliness.
* Throughout the Day: Keep the studio clean, answer inquiries, manage registrations, and assist with any tasks from management.
* Closing: Complete end-of-day tasks, clean the studio, and ensure all areas are secure.
*Qualifications:*
* Strong communication and organizational skills.
* A positive attitude and a commitment to providing excellent customer service.
* Ability to work independently and as part of a team.
* Flexibility to work during evenings, weekends, and special events.
*To Apply:*
Please send your resume and availability (evening and weekends) to rugcutterzdanz@gmail.com.
Join us at Rugcutterz Danz Artz and be part of an inspiring team that celebrates the joy of dance!
Job Type: Part-time
Pay: $18.00-$20.00 per hour
Expected hours: 5 ? 15 per week
Education:
* Secondary School (preferred)
Work Location: In person
Application deadline: 2024-09-16
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LocationConcord, ON
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Workplace information
On site
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Salary$18.00 to $20.00HOUR hourly
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Terms of employment
Part time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9433720591
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