customer service adviser
Title posted on ZipRecruiter -
Customer Service Specialist Receptionist
Posted on
August 26, 2024
by
Employer details
Artistic Esthetic Spa
Job details
<h3>Job Description</h3><div>Job Description<div><p>Artistic Esthetic Spa is seeking two experienced receptionists to join our amazing team.</p><p><strong>Job Description: Customer Service Specialist /Receptionist</strong></p><p><strong>Job Type:</strong></p><p>• Permanent Full / Part time</p><p><br />The CSS is responsible for all aspects of the front desk ranging from greeting clients, booking appointments, cashing out. The CSS will be directly responsible for maintaining customer satisfaction, and optimal spa service operations.</p><p><strong>Job Responsibilities:</strong></p><p>• Greet Clients</p><p>• Book appointments, and cash out clients</p><p>• Answer phone calls and reply to emails</p><p>• Ability to work with all management team to build a strong relationship and a seamless guest service experience.</p><p>• Attend bi-weekly meetings.</p><p>• Support managements spa related marketing strategies and promotional spa offers.</p><p>• Drive spa sales through educating clients and staff on current promotions.</p><p>• Inventory control</p><p>• Handles all till opening and closing reconciliations.</p><p><br /><strong>Job Requirements:</strong></p><ul><li>Must have a minimum of 1 to 3 years of experience as a <span class="long-word">Receptionist/Administrative</span> or Front Office Representative or similar role, Spa experience is an asset.</li></ul><p>• Must be a quick learner; accuracy and attention to detail are critical.</p><p>• Must have excellent communication skills, both written and verbal.</p><p>• Must be organized, timely, and detail oriented.</p><p>• Must be proficient with Microsoft Word, Excel and Outlook.</p><p>• Must be reliable and have outstanding customer service skills.</p><p>• Must be able to meet deadlines and prioritize task.</p><p>• Must have outstanding leadership skills.</p><p>• Must be able to work some evenings and Saturdays.</p><p>• Must have a reliable work record.</p><p><strong>Additional: </strong></p><p>• Quarterly Bonus Incentive</p><p>• Generous service and skincare discounts.</p><p><strong>Contact:</strong><br />Send résumé to <span class="long-word">charlene@artisticspa.ca</span></p><p>Please paste your résumé into the body of the email.</p></div>Company Description<div>Celebrating 30th years of Fabulous!. Artistic Spa is London's premier award-winning skin and wellness spa at the forefront of non-invasive procedures for skin rejuvenation. Offering a full day spa menu plus the latest in non-surgical clinical treatments in a relaxing atmosphere.<br><br>Our mission statement is "simply the best experience"</div></div><h3>Company Description</h3><div>Celebrating 30th years of Fabulous!. Artistic Spa is London's premier award-winning skin and wellness spa at the forefront of non-invasive procedures for skin rejuvenation. Offering a full day spa menu plus the latest in non-surgical clinical treatments in a relaxing atmosphere.\r\n\r\nOur mission statement is "simply the best experience"</div>
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LocationLondon, ON
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Workplace information
On site
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Salary$22.96HOUR hourly
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
ZipRecruiter
#c4bab4c3
Advertised until
2024-09-24
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