assistant store manager
Posted on
August 24, 2024
by
Employer details
Manitobah
Job details
Assistant Store Manager ? Full time, fixed term (6 months)
Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. As a company rooted in Indigenous culture, Manitobah is committed to hiring Indigenous employees wherever possible; applicants are strongly encouraged to self-declare.
Do you have a deep understanding of the Indigenous Culture and a passion for leading a sales team in delivering an outstanding shopping experience for Manitobah customers? If so, we want you to join our team!
WHAT YOU WILL DO
The Assistant Store Manager?s responsibilities will include overseeing daily store operations, providing an exceptional customer experience, optimizing inventory management, implementing effective merchandising strategies, and ensuring a safe and inviting shopping environment. By actively engaging with customers and staff, the incumbent will contribute to achieving sales targets, fostering a positive team culture, and delivering an outstanding shopping experience that reinforces Manitobah?s brand reputation as a preferred retail destination in the community.
WHAT WE OFFER
Manitobah offers a competitive hourly rate, and a generous employee discount on Manitobah products.
LOCATION
Bayshore Mall, Unit AA10 - 110 Bayshore Drive, Ottawa, ON K2B 8C1
KEY RELATIONSHIPS
Reports to: Store Manager
Key Relationships: Our Customers and Sales Team
Direct Reports: Retail Ambassadors and Key Holders
KEY RESPONSIBILITIES
* Greet and engage customers in a manner that models exemplary customer service, in coherence with sales model.
* Support Store Manager with supervision of Retail Ambassadors and Key Holders.
* Coaching and motivating the team to reach and maintain top performance and provide an exceptional customer experience.
* Delegate tasks when necessary to store Key Holders.
* Executing standards in recruiting, hiring, training, customer service, visual merchandising, and store operations.
* Set up and manage an efficient and organized inventory stock room.
* Facilitate onboarding and continued training of Retail Ambassadors.
* Create and manage staff scheduling.
* Responsible for approving and ensuring bi-weekly timesheets are correct for payroll.
* Attend weekly manager meetings and one-on-ones with Director of Retail.
* Enhance brand loyalty by empowering team to create a natural and personable experience for customers.
* Executing in store workshops and special events.
* Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
* Ensures all merchandise is properly ticketed and displayed accordingly.
* Responsible for ensuring cleanliness standards; visual merchandising standards are met.
* Maintain adequate stock through efficient inventory management.
* Track inventory and communicates stock replenishment needs.
* Manages administrative systems and procedures effectively and in accordance with company policies
* Responsible for enforcing company policy, ensures a safe work environment, free of harassment or unlawful discrimination.
* Responsible for adherence to all loss prevention and security policies, as well as credit procedures (e.g., credit and debit cards, employee purchases, discounts, deposits, returns and exchanges).
* Other related duties as assigned
Ideal Experience
Professional Experience:
* 2+ years professional experience in progressively responsible retail positions is required.
* Experience working in an Indigenous or culturally sensitive environment is an asset
Educational Position Requirements:
* Completion of high school is required
* College Diploma in Business or Management field is considered an asset.
A combination of education and experience may be considered.
Job Types: Full-time, Temporary
Contract length: 6 months
Additional pay:
* Commission pay
Benefits:
* Employee assistance program
* Flexible schedule
* Store discount
Flexible language requirement:
* French not re
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LocationLondon, ON
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Workplace information
On site
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SalaryNot available
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Terms of employment
Term or contractFull time
- Start date
Starts as soon as possible
- vacancies
1 vacancy
- Source
indeed.com
#9418569203
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